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Senior Customer Services Representative

4 months ago


London, United Kingdom Baynard Health Full time

An opportunity has arisen in our London office. We are seeking a Senior Customer Service Representative to bring empathy and amazing customer service to help resolve issues for our customers.

**Responsibilities**:
Demonstrate amazing practice in customer service

Deal with multiple enquiries at once

Assist customers in resolving queries

Prioritise and manage tasks effectively

Perform tasks with a logical approach

**About you**:
Strong communication and logical thinking

Empathic nature

Keen eye for detail

Has previous customer service/admin experience

**Package**:
25 days annual leave plus your birthday off

£27,000

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Gym membership

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person