Patient Advice and Liaison Assistant

Signpost patients/carers/relatives etc to relevant wards/departments and agencies who can facilitate their enquiry Deal with verbal concerns face to face and on the telephone with sensitivity, tact and empathy including customers who have barriers to communication, such as mental health problems, visual or hearing impairments, physical disabilities, or where...

The post holder will be responsible for direct management of the patient advice services across all hospital sites, including line management of the PALS Officers. They will lead and manage the performance of the team, monitor the quality of its services and maximise the effectiveness of available resources across all hospitals. They will support the...

Provide leadership, line management and support to the PALS Teams on all sites to ensure that best practice and policies are implemented Monitor and develop the team to meet Trust and individual objectivesincluding core skills training, appraisal and managing, absence, sickness,annual leave etc Work with the Patient Advice and Complaints Team Manager to...

About the Role To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive...

Job SummaryWe are seeking a dedicated and compassionate Patient Care Assistant to join our team at the Liverpool Heart and Chest Hospital. As a Patient Care Assistant, you will play a vital role in supporting our patients and their families, ensuring that they receive the highest level of care.Your primary responsibility will be to assist our clinical staff...

We are seeking a skilled Patient Service Assistant to provide a warm and welcoming environment for patients in our busy hospital.This is a unique opportunity to make a real difference in the lives of patients by facilitating their nutrition and hydration needs.As a Patient Service Assistant, you will provide menus, take orders from patients, and support with...

The Patient Services Team at the practice is integral in ensuring quality care and experiences for patients when they visit and interact with the practice. Based within reception, this role is a vital first point of contact for patients and requires a friendly and personable disposition. You will be responsible for: The reception of patients at the front...

Actively demonstrate excellent written and verbal communication skills with all members of the multi-discplinary team Responding to telephone enquiries and relay messages accurately, courteously and competently Welcome patients and visitors in a professional, friendly and helpful manner Work effectively as part of a team, supporting senior colleagues to...

**Location: Liverpool**: **Hours: 40 hours per week**: **Salary: £24,000**: Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each...

**Location: Liverpool**: **Hours: 40 hours per week**: **Salary: £24,000**: Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each...

We have a fantastic opportunity for a Veterinary Patient Care Assistant to join our team here at Kirkby Vets in Liverpool! This is a full time, working 40 hours per week, covering Monday-Friday with 1:4 Saturday mornings. Kirkby Vets has recently merged with two other practices; Rees Vets and All Creatures Vets in nearby Warrington, and the position may...

Job description We are delighted to be launching our Best Years Hub an exciting new pilot project to support over 65s in Newark & Sherwood. To support this work, we are looking to recruit to the following. The team will be devoted to: - Achieving the optimum quality of life for patients and their families facing a terminal illness - Helping patients live...

**We have a fantastic opportunity for a Veterinary Patient Care Assistant to join our team here at our three practices, All Creatures, Rees and Kirkby Veterinary Centres in Warrington!** This is a full time position, working 40 hours per week, covering Monday-Friday with 1:4 Saturday mornings. **As this position will include working across our three sites,...

Planning and Organisational Skills Organize and prioritise own workload within agreed timescales building in flexibility to deal with unforeseen demands on time and resources Be familiar with the use of Electronic Patient Records (EPR) systems and any other computerized system integral to the running of the service Recognize the need for change and be...

Job Description Join Our New Medical Science Liaison Team at IQVIA – Focused on Multiple Sclerosis Are you passionate about advancing scientific understanding and building meaningful relationships in the healthcare community? We are recruiting talented Medical Science Liaisons (MSLs) to join a dynamic new team at IQVIA, dedicated to supporting an oral...

The Dental House are a forward thinking, award winning multi-disciplinary dental practice with an all-round amazing team that we are very proud of. An environment has been created that encourages the personal development and providing services to our patients, all under one roof. We care about our community. We are proud of our location and the patients that...

We are seeking a skilled Tenant Liaison Officer to join our team at Fawkes and Reece. As a key member of our social housing team, you will be responsible for building strong relationships with tenants and providing exceptional customer service.Key Responsibilities:Conduct pre-entry visits and company inductions to ensure a smooth transition for new...

The Dental House are a forward thinking, award winning multi-disciplinary dental practice with an all-round amazing team that we are very proud of. An environment has been created that encourages the personal development and providing services to our patients, all under one roof. We care about our community. We are proud of our location and the patients that...

We are seeking an experienced Customer Service Liaison Officer to join our team on a 3-month contract, with a strong likelihood of extension. The ideal candidate will possess excellent communication skills and have experience working in a fast-paced environment.Rate of Pay: £12.31 - £15.50 per hour**Job Description:**The successful candidate will be...

Job summary An exciting new opportunity has arisen for an organised, enthusiastic and motivated individual to join the ACHD patient pathway co-ordinators at Liverpool Heart and Chest Hospital. As a patient pathway coordinator you will be responsible for providing a comprehensive, efficient and effective administrative support to the ACHD...