Compliance & Certification Administrator

7 days ago

StokeonTrent, United Kingdom ISS Facility Services Full time

**Compliance & Certification Administrator**

**Contract: Key Account Network**

**Location: Staffordshire**

**Hours of work: 40**

**Contract Type: Permanent**

ISS is committed to delivering high-quality facility services to uphold the integrity and appearance of buildings. As a key player in facilities management, ISS caters to a diverse clientele across the Public, Private and specialist sectors.

As our Certificate Administrator, you'll be reporting to the Compliance & Certification Team Leader, you'll play a key role in making sure we follow the rules and maintain high standards.

Your main tasks include checking and providing documents for different parts of our work to ensure top-notch service. Work from our fantastic Stoke-on-Trent offices designed with your well-being in mind. We offer a good salary, 25 days of holiday plus bank holidays, a pension plan, and attractive retail discounts.

**Key Responsibilities**
- Monitor compliance documentation, including statutory certifications & record compliance levels & gaps accordingly.
- Identify remedial actions deemed essential in order to retain a compliant status on the equipment / activity / estate
- Track & assign remedial activities progress of response to any such enquiries.
- Liaison between the Compliance analysts/team & the field engineering service delivery teams
- Maintain comprehensive records of all activities and communications carried out in response to each incoming request
- Produce end of work order
- Checking certifications are complete (these affect KPI’s, certs are signed off by engineers once a job is completed)
- Update job complete in CAFM system, attach certs etc
- Complete audits on team members' work

**Professional and Personal Competencies/Qualifications**
- Familiar with IT systems (specific training will be provided)
- Likely to have up to 3 years business experience, or Level 3 NVQ or Certificate Level of qualification
- Work well under timed pressure

**The Company**

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739

**Job Types**: Full-time, Permanent

**Salary**: £22,672.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Transport links

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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