Current jobs related to Member Representative - Airdrie - Nationwide Building Society


  • Airdrie, North Lanarkshire, United Kingdom SIG plc Full time

    About the RoleWe are seeking a highly motivated and results-driven Internal Sales Executive to join our team at SIG plc. As a key member of our sales team, you will play a crucial role in driving business growth and delivering exceptional customer service.Key ResponsibilitiesDevelop and maintain strong relationships with our customer base, providing tailored...


  • Airdrie, North Lanarkshire, United Kingdom SIG plc Full time

    About the RoleWe are seeking a highly motivated and results-driven Internal Sales Executive to join our team at SIG plc. As a key member of our sales team, you will play a crucial role in driving business growth and delivering exceptional customer service.Key ResponsibilitiesDevelop and maintain strong relationships with our customer base, providing tailored...

  • Production Operative

    3 weeks ago


    Airdrie, North Lanarkshire, United Kingdom Blue Arrow - Bellshill Full time

    Job Summary:Blue Arrow - Bellshill is seeking a Production Operative to join our team in Airdrie. As a key member of our production team, you will be responsible for maintaining a clean and safe working environment in our factory.Key Responsibilities:Work in both chill and ambient areas of the operation, using chemicals to wash production lines and...


  • Airdrie, United Kingdom Arrow XL Ltd Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Warehouse Operative to join our team at Arrow XL Ltd. As a key member of our warehouse team, you will play a crucial role in ensuring the smooth operation of our logistics and delivery services.Key ResponsibilitiesPicking and processing customer orders with accuracy and efficiencyLoading and...


  • Airdrie, United Kingdom Arrow XL Ltd Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Warehouse Operative to join our team at Arrow XL Ltd. As a key member of our warehouse team, you will play a crucial role in ensuring the smooth operation of our logistics and delivery services.Key ResponsibilitiesPicking and processing customer orders with accuracy and efficiencyLoading and...


  • Airdrie, North Lanarkshire, United Kingdom Crooton Full time

    Join Our Team as a Support Worker and Make a Real Difference!We are seeking a compassionate and caring individual to join our team as a Support Worker. As a valued member of our team, you will play a vital role in supporting adults with learning disabilities, helping them to develop new skills and providing personal and emotional support.Why Choose Us?At...


  • Airdrie, North Lanarkshire, United Kingdom Crooton Full time

    Join Our Team as a Support Worker and Make a Real Difference!We are seeking a compassionate and caring individual to join our team as a Support Worker. As a valued member of our team, you will play a vital role in supporting adults with learning disabilities, helping them to develop new skills and providing personal and emotional support.Why Choose Us?At...


  • Airdrie, North Lanarkshire, United Kingdom Crooton Full time

    Join Our Team as a Support Worker and Make a Real DifferenceCrooton is seeking a compassionate and caring Support Worker to join our team in North Lanarkshire. As a valued member of our team, you will play a vital role in supporting adults with learning disabilities, helping them to develop new skills and providing personal and emotional support.About the...


  • Airdrie, North Lanarkshire, United Kingdom Crooton Full time

    Join Our Team as a Support Worker and Make a Real DifferenceCrooton is seeking a compassionate and caring Support Worker to join our team in North Lanarkshire. As a valued member of our team, you will play a vital role in supporting adults with learning disabilities, helping them to develop new skills and providing personal and emotional support.About the...


  • Airdrie, United Kingdom Diligenta Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound calls, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesProvide excellent...


  • Airdrie, United Kingdom Diligenta Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound calls, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesProvide excellent...


  • Airdrie, United Kingdom Diligenta Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound calls, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesProvide excellent...


  • Airdrie, United Kingdom Diligenta Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound calls, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesProvide excellent...


  • Airdrie, North Lanarkshire, United Kingdom Diligenta Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound calls, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesProvide excellent...


  • Airdrie, North Lanarkshire, United Kingdom Diligenta Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound calls, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesProvide excellent...


  • Airdrie, North Lanarkshire, United Kingdom Crown Office and Procurator Fiscal Service Full time

    Job OverviewAbout the Position:Are you eager to embark on a career in the criminal justice field? This is a remarkable opportunity for permanent employment within an administrative capacity that initiates with a Modern Apprenticeship. This apprenticeship serves as an ideal entry point for individuals who have recently completed their education, are...

Member Representative

4 months ago


Airdrie, United Kingdom Nationwide Building Society Full time

**Contract Type**: Permanent
- **Ref**: R00BN09088
- **Closing Date**:03 May 2024

It is an important role within the branch, and we are the gateway to protecting and looking after our members working closely as a team.

We need a **Member Representative** for our branch in **Airdrie.** This role is full time, 35 hours per week, Monday to Saturday.

If this role is advertised as part time the salary will be pro rata.

Your training will be based virtually in branch.

Our training pathway is designed to ensure you are successful in your role and the first 3 weeks are really important to your career journey with us. With this in mind, within those first few weeks, we ask that no holiday is taken.

**What you’ll be doing**:
What is important is to know every branch is different, and we are all in this together working to have the best version of our branches

What can’t a Member Representative do This is the great part about this role, it’s so versatile. There is an opportunity to work on the counter completing transactions and educating members on our digital services and easier ways to bank with us. **A large part of the role will be dealing with Member queries online, via the phone and face to face.**

We build up our knowledge day in day out to ensure we can answer all our members queries. They are the most important part of our day.

**About you**:
We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our members are made up of so many different kinds of people and we want our employees to be just as diverse.

We are the front line in protecting our members, building our society.
- **Say it straight** - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
- **Push for better** - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
- **Get it done** - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

**The extras you’ll get**:
There are all sorts of employee benefits available at Nationwide, including:

- A personal pension - if you put in 7% of your salary, we’ll top up by a further 16%
- Up to 2 days of paid volunteering a year
- 25 days holiday, pro rata
- Life assurance worth 8x your salary
- A great selection of additional benefits through our salary sacrifice scheme
- Access to an annual performance related bonus
- Access to training to help you develop and progress your career.
- Gympass - Access to a range of free and paid options for health and wellness
- Opportunity to increase your salary by £1000 after 12 months in role when you can evidence competence in specified core activities and skills

**What makes us different**:
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.

As a building society, we’re owned by our members - that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead


**What to do next**: