Transport Assistant

6 months ago


Wolverhampton, United Kingdom ARRA Distribution Full time

**Responsibilities will include (but are not limited to)**:
Planning work, assigning drivers and vehicles

Comprehensively dispatching and debriefing drivers, ensuring correct paperwork and full route details are provided/captured

Maintaining driver rota and managing holidays and absence

Working with agencies to secure drivers to cover work

Working with subcontract hauliers to cover volumes not undertaken by own fleet

Liaising with the workshop and breakdown companies to report and resolve vehicle defects

Analysing tacho records and infringements and debriefing drivers accordingly

Performing spot checks of fleet to record any new damage or defects

Updating driver personnel and training records

Updating vehicle service records

Entering job details in TMS system to ensure accurate customer invoicing

Creating Purchase Orders for suppliers including parts, agency labour and subcontract hauliers

Dealing with customer queries and requests

Providing a detailed handover to the night shift

Escalating issues to senior management where appropriate

General office admin duties as required

**Skills & Experience Required**

Road transport background, or experience working in a fast-paced office environment with a strong operational and customer focussed ethos

Understanding of transport compliance, drivers’ hours and associated regulations highly desirable

Strong IT skills, in particular Excel & Outlook

Experience using Mandata, Crystal Ball or TruTac would be desirable but not essential

Excellent telephone manner and ability to build relationships with customers

Fluent spoken and written English

Driving licence desirable but not essential

Ability to keep calm and work well under pressure

Ability to be flexible with working hours and shifts on occasion to cover holidays etc.

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company pension

Schedule:

- 12 hour shift

Work Location: In person

Reference ID: ARRATransportAssistant/Wolverhampton



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