Customer Service Officer

2 weeks ago


Morden, United Kingdom Bridge Recruitment UK Limited Full time

**Customer Service Officer**

**Location: Morden**

**Salary: £25,500 - £28,000 per year, DoE**

**Hours: Monday - Friday (35-hour week)**

**Job type: Full-time, 6 months FTC**

**This is a hybrid working role, 2 days in the office and 3 from home**

**Summary of the Customer Service Officer**:

- and post-inspections.
- Carry out customer liaison in relation to planned and cyclical maintenance programme.
- Provide clerical and administrative support to other members/teams of the Property Services Department.
- Assist in relation to all property maintenance activities to achieve compliance with all the relevant H&S and Building Safety regulations.
- Provide support in processing invoices as required.
- Carry out and record customer satisfaction surveys.
- Undertake any other duties commensurate with the salary of the role.

**Requirements of the Customer Service Officer**:

- Previous Customer Support experience
- IT literate in Microsoft Office and Outlook
- Excellent time management and organisation skills
- Experience in managing complaint and challenging situations
- Experience in dealing with tenants and contractors
- Ability to work as part of a team and own initiative

**Job Types**: Permanent, Fixed term contract
Contract length: 6 months

**Salary**: £25,500.00-£28,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: EB/CSO/HH


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