Admissions Manager

2 months ago


Birmingham, United Kingdom Dovetail & Slate Full time

**Admissions Manager**:

- **Reports to**:Associate Director
- **Location**: Birmingham (NOT remote/hybrid)
- **Salary**: £35-40k
- **Type**: Full time

Dovetail and Slate are recruiting on behalf of a leading education provider based in Birmingham.

**Role Purpose**
- You will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service. The Admissions Manager will be expected to contribute to the overall effective service delivery of providinginformation and support to ensure a high-quality admissions service is provided to applicants and academic.

**Role Duties**
- To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service.
- Contributing a vital service to support in meeting its targets for recruitment across all programmes.
- Manage time effectively, prioritising work to meet demands and recruitment deadlines.
- Build and maintain good working relationships with all internal and external colleagues including the Recruitment team and admission counterparts.
- Maintain a thorough knowledge of the admissions policy, including assessment / selection and entry criteria.
- Ensure accurate input of applicant related data and correction of applicant exception reports using the student management information system; in preparation of statistical returns (such as HESA).
- Involved in ensuring all SLA's relating from enquiry to offer acceptance are managed effectively, including fast turnaround times and accuracy.
- Manage and review complex cases relating to eligibility, seeking advice from Associate Director and University partners where appropriate.
- Working closely with the Associate Director of Admissions and other key stakeholders to ensure that all departmental/faculty admissions staff are consulted and briefed about university processes and procedures.
- Assist in managing workflow and resource allocation within the team to ensure that decisions are confirmed within agreed turnaround times. Working closely with the Associate Director to highlight any issues that may impact the allocation of resource withinthe team and flag peak periods of activity.

**Requirements**:

- Degree, relevant professional qualification, or equivalent experience in relevant roles.
- Understanding of CEFR levels.
- General understanding of the full student lifecycle from enquiry to enrolment and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience.
- Demonstrable experience of the workings of an Admissions or related team.
- Demonstrable experience of staff management or team leadership.
- Experience in a course advisory role.
- Experience of dealing with a wide range of demanding individuals and of resolving problems quickly and calmly.
- Experience of being administratively self-sufficient and accustomed to exercising initiative.
- Experience of prioritising and ability to balance a diverse workload while working with precision.
- Taking a pro-active approach to forward planning whilst remaining flexible to changing needs.
- Confident user of the Microsoft Office package.
- Experience with student management systems (e.g.: SITS, Salesforce, Unit4)
- Understanding of the UCAS cycle and its systems.

If this role is of interest, please send your CV through to James Grace at Dovetail & Slate

Dovetail and Slate Limited (11351060) acts as an employment agency (perm) and an Employment Business (temp/contract).

Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.


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