Patient Pathway Officer

7 months ago


WestcliffonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

The Pain Management Team at Southend have recently restructured their POD Team (Administration Team) to allow for a better patient experience, and clinical support.

If successful, you will deliver a comprehensive, high standard effective and efficient administration service to support the work of the Pain team.

You will work support with booking outpatient appointments and theatre lists and aiding with the management of the waiting lists, ensuring that systems and procedures are developed and in place to achieve deadlines.

You will also act as a point of contact for both internal and external clients, ensuring that enquiries are dealt with and/or filtered through the right channels so that they are resolved as quickly as possible.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

For more information of this interesting role, where you will be using your admin skills to really make a difference to our patients, please see the attached job description.



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