Receptionist/administrative Assistant Ophthalmology

5 months ago


WestcliffonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of the Administration Team and to contribute to the delivery of a comprehensive and effective administration service across the Ophthalmology Business Unit.

To undertake a wide range of clerical, telephone and reception duties, and the documentation of patients attending the department for outpatient appointments.

You will be the first point of contact to action any queries for patients and staff.
- Use EPR to book patients in for clinic attendance
- Use EPR to book follow up appointments
- Understand the 18-week Pathway
- Dealing with patient queries on the telephones
- Scanning and filing of paperwork
- To be flexible in day-to-day admin duties.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 17,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Are you a willing, friendly and organised administrator, then we want to hear from you?

Please see the attached JD for further details of this exciting role.



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