Current jobs related to Repairs Customer Contact Apprentice - Milton Keynes - Grand Union Housing Group
-
Customer Service Apprentice
3 months ago
Milton Keynes, United Kingdom KEITS Training Services Ltd Full timeThis is an exciting customer service apprentice opportunity. This office based role will assist in all aspects of delivering a high quality customer experience. Working as part of a driven sales orientated field and office based team you will be the first point of contact for all incoming calls and will also be tasked with ensuring orders are processed from...
-
Customer Contact Advisor
3 months ago
Milton Keynes, United Kingdom Grand Union Housing Group Full timeWe're on the lookout for Customer Contact Advisors to help deliver exceptional service and resolve customer issues at the first point of contact. Whether it's through the phone, post, internet or live chat, you'll be the friendly face our customers turn to. We have 2 permanent positions available as well as a 6-month Fixed Term Contract position. In this...
-
Customer Contact Advisor
3 months ago
Milton Keynes, United Kingdom Grand Union Housing Group Full timeWe're on the lookout for Customer Contact Advisors to help deliver exceptional service and resolve customer issues at the first point of contact. Whether it's through the phone, post, internet or live chat, you'll be the friendly face our customers turn to. We have 2 permanent positions available as well as a 6-month Fixed Term Contract position. In this...
-
Customer Contact Team Leader
2 weeks ago
Milton Keynes, United Kingdom Grand Union Housing Group Full timeAre you passionate about leading a team to deliver exceptional customer service? We’re looking for a dynamic and driven Customer Contact Team Leader to oversee the day-to-day management of our Customer Contact team. In this role, you’ll be responsible for ensuring that our customers receive a first-class service across a range of channels, making a real...
-
Customer Contact Advisor
3 months ago
Milton Keynes, United Kingdom Grand Union Housing Group Full time**1 Permanent and 1 Fixed Term Contract (up to 10 months) available** We're on the lookout for Customer Contact Advisors to deliver exceptional service and resolve customer issues at the first point of contact. Whether it's through the phone, post, internet or live chat, you'll be the friendly face our customers turn to. ***Your role** Stay attuned to...
-
Customer Contact Advisor
3 months ago
Milton Keynes, United Kingdom Grand Union Housing Group Full time**1 Permanent and 1 Fixed Term Contract (up to 10 months) available** We're on the lookout for Customer Contact Advisors to deliver exceptional service and resolve customer issues at the first point of contact. Whether it's through the phone, post, internet or live chat, you'll be the friendly face our customers turn to. ***Your role** Stay attuned to...
-
Gas Service and Repair Professional
2 days ago
Milton Keynes, Milton Keynes, United Kingdom British Gas Service & Repairs Careers Full timeWhy Choose a Career with British Gas Service & Repairs?We're offering a unique opportunity for individuals to take their career to the next level. As a British Gas Engineer, you'll be responsible for delivering exceptional service and repair solutions to our domestic customers, ensuring their safety and comfort.Key Responsibilities:Service and repair gas...
-
Apprentice Gas Engineer
2 days ago
Milton Keynes, Milton Keynes, United Kingdom British Gas Service & Repairs Careers Full timeWhy Choose a Career with British Gas Service & Repairs?We're offering a unique opportunity for individuals to take their career to the next level. As a British Gas Engineer, you'll be responsible for delivering exceptional service and repair solutions to our domestic customers, ensuring their safety and comfort.Key Responsibilities:Service and repair gas...
-
Property Maintenance Apprentice
3 months ago
Milton Keynes, United Kingdom Fortem Solutions Ltd Full time**The Role** Here at Fortem our trades are the heart of our business, and we believe that the development and training of our Apprentices is key to our success. Therefore, we are delighted to confirm that we are looking for an Apprentice Property Maintenance Operative to join our Orbit branch, working in Milton Keynes and the surrounding area. We are seeking...
-
Apprentice Parts Advisor
3 months ago
Milton Keynes, United Kingdom Thurlow Nunn Full time**Join Our Team as an **Apprentice Parts Advisor** in **Milton Keynes**!** Are you looking to kickstart your career in the automotive industry? We have an exciting opportunity for a dedicated and enthusiastic individual to join our dynamic service department in Milton Keynes. **About the Role**: As an Apprentice Parts Advisor, you will receive...
-
Engineering Apprentice
3 weeks ago
Milton Keynes, United Kingdom GK Search Full timeEngineering Apprentice / Process Engineer Apprentice Trainee / Process Engineering Graduate Are you a recent engineering graduate or a young professional with a passion for engineering? Are you looking to start your career in process engineering with a focus on waste-to-energy, industrial, and municipal wastewater treatment? If so, we have an exciting...
-
Engineering Apprentice
1 week ago
Milton Keynes, United Kingdom GK Search Full timeEngineering Apprentice / Process Engineer Apprentice Trainee / Process Engineering GraduateAre you a recent engineering graduate or a young professional with a passion for engineering? Are you looking to start your career in process engineering with a focus on waste-to-energy, industrial, and municipal wastewater treatment? If so, we have an exciting...
-
Administration Assistant Apprentice
3 months ago
Milton Keynes, United Kingdom Intec Business Colleges Full time**DAWSONGROUP VANS LIMITED** The Business Administration Apprentice will be responsible for providing effective administrative assistance to the branch, supporting the team with the day-to-day requirements of the business. Full training will be provided in all areas. **What will the apprentice be doing?** - Ensuring a high level of customer service is...
-
Apprentice Office Junior
3 months ago
Milton Keynes, United Kingdom Intec Business Colleges Full time**BCL POWER LTD** You will be supporting the whole business by arranging travel and accommodation, supporting the sales and operations teams with admin support and liaising with the customers to confirm dates, site contacts, parking, inductions and anything else needed to help the booking of the engineers to get onto site to complete their work...
-
Apprentice Light Vehicle Technician
1 month ago
Milton Keynes, United Kingdom Mercedes-Benz Full timeTätigkeitsbereich:PersonalFachabteilung:Dealer Network Operations MBC & TrainingGesellschaft:Mercedes-Benz UK LimitedStandort:Mercedes-Benz UK Limited, Tongwell Milton KeynesStartdatum:..4Veröffentlichungsdatum:..4Stellennummer:MER3BPZArbeitszeit:Vollzeit Join usAufgaben Light Vehicle Technician Apprentice **Apprenticeships are currently available in the...
-
Customer Contact Advisor
3 months ago
Milton Keynes, United Kingdom NHBC Full time**Salary**:Up to £23,500 + up to 6% bonus per annum **Working Location**: Milton Keynes Working hours for this role are Monday - Friday 9am - 5pm. During training there will be a requirement to be in the office 5 days a week for training purposes. However down the line will reduce to a requirement of 3 days a week in our Milton Keynes office with the...
-
Customer Contact Advisor
3 months ago
Milton Keynes, United Kingdom NHBC Full timeSalary: Up to £23,500 + up to 6% bonus per annum Working Location: Milton Keynes *This role is subject to additional IDD checks* Working hours for this role are Monday – Friday 9am – 5pm. During training there will be a requirement to be in the office 5 days a week for training purposes. However down the line will reduce to a requirement...
-
Apprentice Vehicle Technician
3 months ago
Milton Keynes, United Kingdom Dawsongroup Full timeTake the first step towards an exciting career with us!We are seeking an Apprentice Vehicle Technician, based at our Vans site in Milton Keynes, who is eager to learn and develop their skills in vehicle maintenance and repair. This is a fantastic opportunity to gain hands-on experience working with a diverse fleet of vans, while receiving comprehensive...
-
Sales & Marketing Apprentice
3 months ago
Milton Keynes, United Kingdom Data Idols Full time**Sales & Marketing Apprentice**: Data Idols are a well-established Data Recruitment Agency based in Newport Pagnell, Milton Keynes. We’re a small team that span across Recruitment, Sales, Operations and Events. **The Opportunity**: We are looking for a tech passionate Apprentice to fill our apprentice Sales and Marketing Coordinator role. You will work...
-
Retail Apprentice
3 months ago
Milton Keynes, United Kingdom Farmfoods Full timeWe are looking to recruit a **Retail Apprentice** for our shop in **Wolverton. **We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week. **What does the apprenticeship involve?** - Working in a busy shop and learning how to be a great retail assistant. - Regular pre-arranged visits (every 4 to 6 weeks) from an assessor...
Repairs Customer Contact Apprentice
2 months ago
Get ready to kickstart your career with an exciting opportunity in customer service and housing repairs As a Repairs Customer Contact Apprentice, you'll play a pivotal role in delivering top-tier support to both external and internal customers regarding housing repairs.
Your journey as an Apprentice
You'll be on a 17-month Fixed Term Contract where you'll immerse yourself in a supportive learning environment. Beginning in the Customer Contact team, you'll delve into Repairs and Customer Resolutions, guided by a team of experienced professionals.
At the end of your apprenticeship, you'll have the opportunity to transition into a full-fledged Customer Contact Advisor role, or explore other departments with the new skill set and experience you’ve gained ✨
Qualification - Level 2 Housing & Property Management Assistant
Duration - 17 months
Provider - London Consortium Community Interest Company
Location - Blend of office and remote working
- Learning time - 6hrs per week off the job learning (1 day a week) with the
training provider.
The remainder of your week will be spent in the role either at our stylish Milton Keynes office (2 days minimum) or working from home once you’ve settled into the role.
What you’ll be doing ✍️
Promptly responding to customer demand, taking ownership of enquiries.
Using scripting tools to diagnose repairs and schedule appointments efficiently.
Coordinating with internal teams and contractors for smooth repair progress.
Handling stage 1 complaints following regulatory standards, issuing official responses.
Maintaining accurate customer information for effective communication and trend analysis.
Collaborating with various departments to understand broader business functions.
Proactively solving problems, turning negative feedback into positive outcomes.
No prior experience is needed for this role, just a willingness to learn and a passion for exceptional customer service
We’ve attached a job description to help you understand what the role will involve - be sure to check it out before applying
Essential criteria
Team player with good IT skills.
Clear, confident communication abilities.
A proactive, can-do attitude.
Willingness to learn and take-on feedback.
Ability to handle diverse customer interactions.
Flexibility to adapt to changing priorities and work environments.
You’ll need to have GCSE grade A-C or 4-9 points in both English and Maths. If you don’t have this don’t worry we will support you to complete Level 2 English and Maths prior to your end-point assessment
If you're ready to embark on an exciting journey of learning and development, we want to hear from you - APPLY NOW
Perks of working at Grand Union
️ Annual leave of 25 days, rising to 30 days after 5 years of service
Generous pension scheme - employer contribution up to 10%.
Extra day's leave for no sickness absence in the financial year.
Christmas week off (no need to use your annual leave allowance)
Opportunity to buy/sell annual leave.
Enhanced maternity, paternity, and adoption leave.
Paid emergency and compassionate leave.
Life assurance (2x salary).
Generous sick pay.
Free annual flu jabs.
Paid qualification.
Plus more - check out the full list of benefits in the attached document
Important Information
We do not provide visa sponsorship; you must be eligible to work in the UK, reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing date: 16 May 2024
Phone screening: 20 May 2024
Assessment day: 23 May 2024
CustomerService #Apprenticeship #RepairsApprentice #Repairs #CustomerApprenticeship #EarlyCareers #CareerOpportunities #ApprenticeshipOpportunity
INDLOW
At Grand Union, we know that what we do matters. We build more homes, stronger communities and better lives.
We’ve been in business for over 25 years and provide 12,500 homes for more than 27,000 people across Bedfordshire, Buckinghamshire, Northamptonshire and Hertfordshire. We’re an £86 million turnover social business with 400 staff.
Our mission is **more homes, stronger communities, better lives**. We build affordable homes, provide personal support, and help people to learn, work and be healthy.
We’re a financially stable and innovative not-for-profit organisation that believes in partnership and collaboration. We plan to build 1,959 more new homes in the coming years to play our part in ending the housing crisis.
PLACEHOLDER
