Nhs Talking Therapies Administrator

7 months ago


Farnborough, United Kingdom North Hampshire Urgent Care Full time

**JOB DESCRIPTION Post Title**: NHS Talking Therapies Administrator Band: 3 Reports to: Administration Manager Key Relationships: NHS Talking Therapies Team, Primary Care teams Location: TalkPlus, The Meads Business Centre, 19 Kingsmead, Farnborough, GU14 7SR. Hours: 30 hours PER WEEK (Days/Shifts to be agreed before appointment but must include one late shift working till 8pm) Administration Office Hours are Monday to Thursday 08:00 - 20:00 Friday 08:00 - 17:00 Salary Range: £22,816 - £24,336 per annum depending on experience Main Duties and Responsibilities To maintain a range of administrative systems for the NHS Talking Therapies service. Responsible for preparing and collating patient referrals ready for input including, sorting from fax, scan, chase patient information, process and file. Assist with telephone enquiries from patients.

Input patient referrals correctly. Answer the telephone promptly, efficiently and refer calls, take messages. To operate and manage the reception/meet and greet letting people into the department and showing them to the correct areas. To contribute to ensuring the requirements for internal and external monitoring and evaluation are met.

Produce letters, documents and reports. Provide administrative support to the NHS Talking Therapies team members as required. Monitor discharge procedure by discharging people who have not engaged. Sometimes experiencing/dealing with difficult/upsetting situations.

Process patient Opt-in forms Produce, prepare and frank letters ready for posting and deal with all post received. Check and maintain stationery supplies including leaflets & documents. Maintain filing systems in accordance with systems and procedures. Keep patient information updated using the IAPTus System.

Maintain a library of reference material relating to NHS Talking Therapies. General To contribute to the ongoing development of the service and to best practice. Work within NHUC policies and procedures. All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, patients and the general public.

All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (1998) and Security and Confidentiality Policies. Undertake not to abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties. This list is non exhaustive and other duties may be required to be undertaken to meet the needs of NHUC.



  • Farnborough, United Kingdom Cpl UK Health Full time

    CPL's Health division are currently recruiting a Band 4 Occupational Therapy Assistant to work in a special school in Hampshire My client are a multi-professional therapy practice, providing specialist Therapy Services to children 0-18 years. Children present with a variety of diagnoses, including, Sensory Processing Difficulties, Autistic Spectrum Disorder,...

  • Medical Administrator

    7 months ago


    Farnborough, United Kingdom North Camp Surgery Full time

    We are a small but busy GP Surgery in Farnborough. We currently have a vacancy for a Medical Administrator/ registrations clerk. We would prefer experience of working in the NHS, preferably in a GP surgery but this is not essential as long as you have a good administrative background in previous jobs. The hours for the role are as follows: Vacancy 1:...


  • Farnborough, United Kingdom Philips Full time

    **Job Title**: Quality Training Administrator Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. **In this role, you have the opportunity to make life better** As a Training...


  • Farnborough, United Kingdom North Hampshire Urgent Care Full time

    Job Purpose The post-holder will work within the NHS Talking Therapies service providing high volume low intensity interventions including Guided self-help based on cognitive behavioural therapy (CBT) self-management interventions to clients with mild to moderate anxiety and depression. The post holder will work with people with different cultural...

  • Service Administrator

    3 weeks ago


    Farnborough, United Kingdom AVI-SPL Full time

    AVI-SPL are the largest Global Provider of collaboration technology solutions, and the UK market is a key part of our growth. If you have high standards, a can-do attitude and a positive mindset come and achieve your potential with us. our highly trained team works hand-in-hand with organization’s worldwide - including more than 80% of Fortune 100...

  • Administrator

    7 months ago


    Farnborough, United Kingdom LYPHE Clinic Full time

    At Lyphe we are on a mission to improve the life of people with unmet medical needs and the role of Patient Administrator is vital to achieving this mission. We are looking for a Patient Administrator for our Farnborough office on a full time basis (Monday - Friday, 09:00-17:30) to support the patient advisor team, as well as our patients. Patient...


  • Farnborough, United Kingdom Mitie Full time

    **JOB TITLE** Soft Services Administrator **LOCATION** Summit Avenue, Farnborough, GU14 0FB (Southwood, near to Fleet Spurs/Motorway) **HOURS** This is a part time post: - 5 days per week, - 20 hours per week, - Monday to Friday, - 10:00-14:00 **RATE** £11.42 per hour **JOB OBJECTIVES & RESPONSIBILITIES** - **To co-ordinate Soft Services, ensuring...


  • Farnborough, United Kingdom Mitie Full time

    **Job Title: Administrator & Soft Services Coordinator** **Contract Type**: Permanent **Hours**: 40 hours per week / 8 hours per day Core Hours 0800-1700 there will be some requirement for 0700-1600 **Shift Pattern**: Monday to Friday **Salary**: £12.00 per hour **LOCATION**: Summit Avenue, Farnborough, GU14 0FB (Southwood, near to Fleet...

  • Credit Controller

    3 weeks ago


    Farnborough, United Kingdom Huntress Full time

    Are you looking to grow your career working in a Fortune 250 company that is well-established? If so then please do read on! The role will include: - Reconciling accounts - Daily posting of cash receipts - Support with month end KPIs - Processing of credit notes and invoices - Performing and reviewing credit checks - Administration of the sales ledger...

  • Medical Receptionist

    7 months ago


    Farnborough, United Kingdom Voyager Family Health Full time

    Primary Responsibilities a. Maintaining and monitoring the practice appointment system to a high standard to ensure smooth, efficient running of all clinics. b. Process in-person, telephone and e-requests for appointments c. Answer incoming phone calls & transferring them or dealing with the callers request appropriately and in a timely fashion d. Signpost...


  • Farnborough, United Kingdom Webrecruit Full time

    Frimley Park Hospital, Surrey Overview Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of beverages and healthy food choices. Our customers love the fact that the money they spend with us pays for volunteer...

  • Home Care Assistant

    8 months ago


    Farnborough, United Kingdom Right at Home Guildford & Farnham Full time

    We are looking for Care Givers to join our amazing team: **Full Time / Alternative Weekends (30+ hours a week)** **Part time / Alternative weekends (10+ hours a week)** - **COVERING AREA'S**:_ - Farnham, Aldershot, Wrecclesham, Farnborough, Fleet, Church Crookham._ **DO YOU**: - Have a UK driving license and access to a vehicle? - Able to work Mornings...

  • Patient Services

    7 months ago


    Farnborough, United Kingdom Voyager Family Health Full time

    Primary Responsibilities The following are the core responsibilities of the Medical Receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system to a high standard to ensure smooth, efficient running of...


  • Farnborough, Hampshire, United Kingdom MedMatch Full time

    A leading dental practice located near Farnborough seeks an Associate Dentist to join their team. This is a fantastic opportunity to work with a well-established practice that has a strong reputation for providing excellent patient care.The role offers full or part-time hours, allowing for a flexible schedule. The salary is £13 per UDA, with 1,000 UDAs...


  • Farnborough, United Kingdom North Hampshire Urgent Care Full time

    Main Duties and Responsibilities 1. CLINICAL Accept referrals via agreed protocols within the service. Assess and support people with a common mental health problem in the self-management of their recovery. Undertakes patient-centred assessments which identify areas where the person wishes to see change and/or recovery and makes an accurate assessment of...

  • Home Care Assistant

    7 months ago


    Farnborough, United Kingdom Right at Home Guildford & Farnham Full time

    We are looking for Care Givers to join our amazing team: **Part time / Alternative weekends (16+ hours a week)** - **COVERING AREA'S**:_ - Farnham, Aldershot, Wrecclesham, Farnborough, Fleet, Church Crookham._ **DO YOU**: - Have a UK driving license and access to a vehicle? - Able to work Mornings and/ or Evenings - Able to work alternate weekends? - have...

  • Medical Secretary

    7 months ago


    Farnborough, United Kingdom Archvale Full time

    Job Description: Job role: Medical Secretary Job type: Permanent Location: Giffard Drive Surgery, Farnborough **Salary**: £12.50ph Working hours: Part time, 20-25 hours per week. Flexible with working days (preferably to include a Monday) About Us We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to...

  • Associate Dentist

    1 month ago


    farnborough, United Kingdom Rodericks Dental Partners Full time

    Role DescriptionAssociate DentistQueensmead Dental Practice, Unit 74 Queensmead, Farnborough, Hants, GU14 7SBQualified/experienced nursing teamCo-funding opportunities£5k joining bonusEmbark on a new journey at Queensmead located in a high street to Farnborough town. conveniently situated on the high street of Farnborough town. Our strategic location places...

  • Associate Dentist

    1 week ago


    Farnborough, United Kingdom Rodericks Dental Partners Full time

    Role DescriptionAssociate DentistQueensmead Dental Practice, Unit 74 Queensmead, Farnborough, Hants, GU14 7SBQualified/experienced nursing teamCo-funding opportunities£5k joining bonusEmbark on a new journey at Queensmead located in a high street to Farnborough town. conveniently situated on the high street of Farnborough town. Our strategic location places...

  • Associate Dentist

    1 month ago


    Farnborough, United Kingdom Rodericks Dental Partners Full time

    Role DescriptionAssociate DentistQueensmead Dental Practice, Unit 74 Queensmead, Farnborough, Hants, GU14 7SBQualified/experienced nursing teamCo-funding opportunities£5k joining bonusEmbark on a new journey at Queensmead located in a high street to Farnborough town. conveniently situated on the high street of Farnborough town. Our strategic location places...