Ward Clerk Administrator

**Main duties of the job**:
A fantastic opportunity has arisen within the maternity ward administrative team for an enthusiastic, confident and adaptable person to fill the role as an ward administrator.

This post requires effective communication and the confidence to deal with the general public and a wide range of staff.

To find out more about working at the Royal Free please visit our website.

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

**Detailed job description and main responsibilities**:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Royal Free World Class Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values

**Education**:
**Essential criteria**:

- NVQ Level 3 or Equivalent

**Experience**:
**Essential criteria**:

- Experience of working in a public/patient facing role
- Experience of managing and prioritising own workload and working to deadlines
- Experience of interaction with all levels of staff

**Desirable criteria**:

- Previous work experience in a healthcare setting
- Experience of working with Cerner, or similar electronic Patient Administration Systems
- Experience of creating staff rosters

**Skills**:
**Essential criteria**:

- Clear and concise verbal and written communication skills
- Ability to use initiative and problem solve, in a busy clinical environment
- Typing and data entry
- Good level of computer literacy skills in Microsoft Word, Excel and databases
- Flexible and adaptable to the changing needs of the service
- Ability to work within a multidisciplinary team
- Time management and organisational skills

**Personal Qualities**:
**Essential criteria**:

- Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious.
- Excellent interpersonal skills with the ability to relate to people at all levels
- The ability to manage conflict and identify where escalation to senior staff is necessary

**Others**:
**Essential criteria**:

- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability - good time keeping

**Desirable criteria**:

- Ability to work flexibly to accommodate peaks and troughs of activity
- **Covid-19 Vaccination Requirement**

**Please be aware that should this post be identified as in scope for the regulations **_after_** the consultation and Parliamentary process, you will be required to provide your vaccination status or proof of medical exemption.**
- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.** Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.**:

- **If you require sponsorship** for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**: