Band 3 - Ward Administrator

5 months ago

Barnet, United Kingdom Barnet and Chase Farm Hospitals Full time

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

**Detailed job description and main responsibilities**:
The ward administrator is responsible for providing a front-line reception service to the ward and for delivering a high standard of customer care to a wide range of client groups, including the ward’s multi-disciplinary team, patients, relatives and their carers.

The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system, to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).

The post-holder must undertake effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high quality patient care.
- The ward administrator will not be directly supervised on a day-to-day basis and is responsible for the management and prioritisation of their own workload

**Person specification**:
**Essential**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values
- NVQ Level 3 or Equivalent
- Clear and concise verbal and written communication skills
- Experience of working with Cerner, or similar electronic Patient Administration Systems
- Ability to use initiative and problem solve, in a busy clinical environment
- Good level of computer literacy skills in Microsoft Word, Excel and databases
- Flexible and adaptable to the changing needs of the service
- Ability to work within a multidisciplinary team
- The ability to manage conflict and identify where escalation to senior staff is necessary
- Excellent interpersonal skills with the ability to relate to people at all levels

**Desirable criteria**:

- Previous work experience in a healthcare setting
- Prepared to learn new skills
- Excellent customer care skills, including ability to use judgement, tact & diplomacy
- **Covid-19 Vaccination**
- Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
- We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**:

- _Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

  • Band 3 Emergency Department Administrator

    3 weeks ago

    Barnet, Greater London, United Kingdom Royal Free London NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and proactive individual to join our team as a Band 3 Emergency Department and AAU Administrator. The successful candidate will provide a front-line reception service and administrative function to the hot floor, delivering a high standard of customer care to a wide range of client groups.Key...

  • Band 3 Emergency Department Administrator

    3 weeks ago

    Barnet, Greater London, United Kingdom Royal Free London NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Band 3 Emergency Department Administrator to join our team at Royal Free London NHS Foundation Trust. The successful candidate will be responsible for providing administrative support to the Emergency Department and AAU, ensuring the smooth operation of the department and providing excellent...

  • Band 7 Ward Manager

    4 weeks ago

    Barnet, Greater London, United Kingdom NHS Full time

    An exciting opportunity has arisen for a highly motivated and experienced nurse to lead the nursing team on the Acute Stroke Unit at our esteemed NHS hospital. As a Band 7 Ward Manager, you will be responsible for providing exceptional patient care, ensuring the highest quality of service, and promoting a positive and supportive work environment. Key...

  • Maternity Ward Administrator

    4 weeks ago

    Barnet, Greater London, United Kingdom NHS Full time

    About the RoleWe are seeking a skilled and compassionate Maternity Ward Clerk/Receptionist to join our team at the Royal Free London NHS Foundation Trust. As a key member of our administration team, you will provide exceptional customer care to patients, relatives, and healthcare professionals.Main ResponsibilitiesProvide front-of-house reception services,...

  • Maternity Ward Administrator

    4 weeks ago

    Barnet, Greater London, United Kingdom NHS Full time

    About the RoleWe are seeking a skilled and compassionate Maternity Ward Clerk/Receptionist to join our team at the Royal Free London NHS Foundation Trust. As a key member of our administration team, you will provide exceptional customer care to patients, relatives, and healthcare professionals.Main ResponsibilitiesProvide front-of-house reception services,...

  • Band 7 Ward Manager

    4 weeks ago

    Barnet, Greater London, United Kingdom NHS Full time

    About the RoleWe are seeking a highly motivated and experienced nurse to lead our Acute Stroke Unit. As a Band 7 Ward Manager, you will be responsible for providing exceptional patient care and leading a team of dedicated healthcare professionals.Key ResponsibilitiesLead the nursing team on the Acute Stroke Unit, ensuring high-quality patient care and...

  • Band 7 Ward Manager

    4 weeks ago

    Barnet, Greater London, United Kingdom NHS Full time

    About the RoleWe are seeking a highly motivated and experienced nurse to lead our Acute Stroke Unit. As a Band 7 Ward Manager, you will be responsible for providing exceptional patient care and leading a team of dedicated healthcare professionals.Key ResponsibilitiesLead the nursing team on the Acute Stroke Unit, ensuring high-quality patient care and...

  • Band 3 Emergency Department

    2 months ago

    London Borough of Barnet, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job summary Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust Main duties of the job We are advertising for one position as a Band 3 Emergency Department (ED) & AAU administrator for Barnet Hospital. The post holder will be expected to work dynamically across both...

  • Band 3 Maternity Administrator

    5 months ago

    Barnet, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...

  • Band 6 Paediatric Dietitian

    5 months ago

    Barnet, United Kingdom Maxxima Full time

    The Dietetics team at Maxxima are currently recruiting for a Band 6 Dietitian in London. The successful Dietitian will be working part-time across the week. We are looking for a Dietitian to cover mainly outpatient clinics, ASD, fussy eating, faltering growth, ex prem. **Position**: Dietitian **Banding**: 6 **Location**: London **Hours**: Part...

  • Administrator (20hrs)

    7 days ago

    Barnet, United Kingdom CV-Library Full time

    Job Title: Administrator. Job type: Temporary Location: Barnet Sector: Healthcare Band: 3 Duration: Expected to be for 4 months (Review to be extended) Pay Rate: £13.00 per hour paye inclusive of holiday pay Hours: Monday to Thursday 10am to 3pm (Can be flexible on days and hours) Summary To support our GP Surgery with LTC (Long Term...

  • Band 5 Critical Care Nurse

    5 months ago

    Barnet, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job summary Band 5 Job overview: The Barnet Critical Care team is looking to appoint enthusiastic Band 5's who have a minimum of nine months post NMC registration experience in an acute clinical setting. We are seeking to appoint motivated and dynamic Registered Nurses who wish to pursue a structured Band 5 to 6 critical care development. The...

  • Band 3 Maternity Administrator

    2 months ago

    London Borough of Barnet, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job summary Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust Main duties of the job We are advertising for a Maternity administrator to join our team. The successful candidate will be working in the Maternity Single Point of Care Office. The role will be based at...

  • Band 3 Emergency Department

    6 months ago

    Barnet, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...

  • Administrative Support for Emergency Department and AAU

    3 weeks ago

    Barnet, Greater London, United Kingdom Royal Free London NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Band 3 Administrator for the Emergency Department (ED) and Acute Assessment Unit (AAU). The successful candidate will provide administrative support to the hot floor, including reception services and data entry.Key ResponsibilitiesProvide a front-line...

  • Administrative Support Officer for Emergency Department

    4 weeks ago

    Barnet, Greater London, United Kingdom Royal Free London NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Band 3 Emergency Department and AAU administrator. The successful candidate will be responsible for providing a front-line reception service and administrative function to the hot floor, as well as delivering a high standard of customer care to a wide range...

  • Radiology Administrative Officer

    3 weeks ago

    Barnet, Greater London, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job SummaryAs a key member of the Royal Free London NHS Foundation Trust team, you will play a vital role in providing exceptional administrative support to the Radiology Department. Your primary responsibility will be to provide a high-quality responsive telephone service, handling high volumes of calls with ease and professionalism. This will involve...

  • Band 7 Physiotherapist and/or Occupational Therapist

    3 weeks ago

    Barnet, Greater London, United Kingdom NHS Full time

    Job Summary:We are seeking a highly skilled Band 7 Physiotherapist or Occupational Therapist to join our Medical HSEP (Health Services for Elderly People) therapy team at Barnet Hospital. The successful candidate will be responsible for providing clinical leadership to a highly specialized therapy service on Medical HSEP wards.Key...

  • Band 7 Physiotherapist or Occupational Therapist Medical HSEP Team Lead

    3 weeks ago

    Barnet, Greater London, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job Summary:We are seeking a highly skilled and experienced Band 7 Physiotherapist or Occupational Therapist to join our Medical HSEP (Health Services for Elderly People) therapy team at Royal Free London NHS Foundation Trust.Main Responsibilities:The successful candidate will be responsible for providing clinical leadership to a highly specialised Therapy...

  • Junior Clinical Fellow in Acute or Geriatric

    5 months ago

    Barnet, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...