Customer Assistant

4 months ago


Newcastle upon Tyne, United Kingdom CONNECTED L GROUP Full time

We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met.

**Responsibilities**:

- Assist customers with their inquiries, providing exceptional customer service in a friendly and professional manner.
- Communicate effectively with customers in English to ensure their needs are met.
- Utilize strong time management skills to prioritize tasks and ensure efficient service.
- Demonstrate excellent organizational skills to maintain a clean and organized work area.
- Use basic math skills to handle cash transactions accurately.
- Upsell products and services to maximize sales opportunities.

**Qualifications**:

- Fluent in both English, with the ability to communicate effectively
- Strong interpersonal skills and the ability to communicate clearly and professionally with customers.
- Multilingual abilities are a plus.
- Basic math skills for handling cash transactions.
- Excellent time management skills to prioritize tasks effectively.
- Ability to work well in a fast-paced environment.
- Previous customer service experience is preferred but not required.

**Job Types**: Full-time, Permanent

**Salary**: From £25,199.85 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Newcastle upon Tyne (preferred)

Work Location: In person


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