Customer Assistant

6 months ago

Newcastle upon Tyne, United Kingdom Buzz Bingo Full time

**Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you**
***
**Join us as a Customer Assistant in our Newcastle Club offering a 16 OR 24 Hour Contract which is fully flexible over 7 days.**

**Join Our Team of Remarkable People**

At Buzz Bingo, together we’re on a mission to be the Nation’s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and celebrate your success along the way

We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other.

**The Role You’ll Play**

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience.

**Hit the Jackpot with Our Benefits**

In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. That means you’ll have access to:

- Thrive App - for your mental wellbeing approved by the NHS
- My Eva - an online financial expert to help with any money-related matters
- Buzz Brights Apprenticeships including - Customer Service Level 3
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training - Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Refer a Friend Scheme
- Pension Scheme

**Your Responsibilities as Part of Our Team**
- Build rapport and relationships with Customers, greeting them and recognising regular Customers by name to give them a personalised experience
- Always deliver exceptional customer service to our Customers
- Be the main point of contact for our Customers for all service, support and game knowledge to both new and existing Customers
- Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
- Cleaning duties across the Club as and when required
- Clear tables and collect any items of cutlery and glasses
- Work within the Buzz Bingo brand standards and procedures at all times
- Support with other duties as requested by the line manager
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live

**The Winning Combination We’re Looking For**
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- You need to be willing to help and support your Colleagues whenever you can
- You set the tone for the team through your actions and always do the best work you can
- You take ownership of your role and always aim to exceed Customer expectations
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards

**Applicants must be 18+

  • Customer Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom CONNECTED L GROUP Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met. **Duties**: - Provide exceptional customer service by assisting customers with their inquiries, concerns, and requests -...

  • Customer Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom Reach MKT Ltd Full time

    £23,000-£26,000 OTE Per annum **Responsibilities**: - Greet customers and provide assistance with their needs. - Answer customer enquiries and resolve customer complaints in a timely manner. - Provide product information to customers. - Maintain a clean and organised territory. - Process customer details accurately. - Assist with stock checks and other...

  • Customer Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom THE CONNECTED EVENT GROUP LTD Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met. **Duties**: - Greet and assist customers in a friendly and professional manner - Provide excellent customer service by...

  • Customer Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom CONNECTED L GROUP Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met. **Responsibilities**: - Assist customers with their inquiries, providing exceptional customer service in a friendly and...

  • Customer Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom M&S Full time

    **All the details** Customer Assistant - Service and Safety - Silverlink Newcastle Temporary 30th June to 27th July, 22 Hours Week 1 Mon 1600-2000 Tues 1600-2000 Wed 1200-2000 Sat 1200-1900 Week 2 Mon 1600-2000 Tues 1600-2000 Wed 1230-2000 Thur 0830-1600 **Key Accountabilities and Measures** Clearly identified to provide customers with a visible...

  • Customer Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom M&S Full time

    **All the details** Customer Assistant - Service and Safety - Silverlink Newcastle Temporary, 30th June to 27th July, 21 Hours Week 1 Sun 1000-1630 Tues 0830-1600 Wed 0830-1230 Fri 0830-1230 Week 2 Sunday 1000-1630 Tues 0830-1600 Wed 0830-1230 Fri 1600-2000 **Key Accountabilities and Measures** Clearly identified to provide customers with a visible...

  • Customer Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** Customer Assistant - Cafe - Newcastle Temporary Position, 16th June to 27th July, 10 Hours Week 1: Sun 12-16:00 Sat 10-16:30 Week 2: Sun 12-16:00 Sat 12-18:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

  • Customer Assistant

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Buzz Bingo Full time

    Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Newcastle Club offering a 24 Hour contract which is fully flexible over 7 days.The Role You’ll PlayAs a Customer Assistant you go...

  • Customer Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom M&S Full time

    **All the details** Customer Assistant - Cafe - Newcastle Temporary, 23rd June to 27 July, 20 Hours Mon-Fri 11:00-15:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you...

  • Customer Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom M&S Full time

    **All the details** Customer assistant - Cafe - Newcastle Silverlink Temporary Position, 9th - 29th June, 20 Hours Sunday 10:30-15:45 Monday 10:00-15:15 Wednesday 10:00-15:15 Friday 12:45-18:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing...

  • Customer Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom M&S Full time

    **All the details** Customer Assistant - Clothing and Home - Newcastle Temporary Position 9th June to 27th July, 16 Hours Tuesday 15:00-19:00 Thursday 16:00-20:00 Friday 15:00-19:00 Saturday 15:00-19:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom M&S Full time

    **All the details** Customer Assistant - Foods - Newcastle Silverlink Temporary Position 5th May to 1st June, 16 Hours Variety of shift patterns, mainly early mornings from 05:30 and late nights to 22:00, including Saturday and Sunday 16 Hours **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put...

  • Customer Service Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Newcastle upon Tyne, NE3 3ED **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Customer Service Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Whickham, NE16 4EL **Hours**:Part-Time / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...

  • Customer Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom Lidl Full time

    Summary £12.00 - £13.00 per hour | Full Time | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no...

  • Customer Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom Lidl Full time

    Full Time Summary £12.40 to £13.00 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no...

  • Customer Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom M&S Full time

    **All the details** Customer Assistant - Clothing and Home - Newcastle Temporary Position, 16 Hours, 2 - 29 June Sunday 11:00-15:00 Tuesday 11:00-15:00 Friday 11:00-15:00 Saturday 11:00-15:00 Purpose - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through...

  • Customer Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom M&S Full time

    **All the details** Customer Assistant - Clothing and Home - Newcastle Temporary Position, 16 Hours, 2 to 29 June Tuesday 11:00-15:00 Thursday 11:00-15:00 Friday 11:00-15:00 Saturday 11:00-15:00 Purpose - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

  • Customer Service Assistant

    5 months ago

    Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Customer Service Assistant** **Newcastle, NE12 8BU** **Salary**: £21,000 - £23,000 pa + £1,200 pa Performance Bonus **Working Hours**:Full Time, 37.5 hours per week **Shift Patterns**: between 8am to 9pm, Mon - Sun, 5 on 2 off **Holidays**: 29 days holidays (increases to 31 days after 12 months’ service) including bank holidays. As a Customer...

  • Customer Assistant

    6 months ago

    Newcastle upon Tyne, United Kingdom Lidl Full time

    Summary £12.40 - £13.00 per hour | 25 hour and 30 hour contracts | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a...