Customer Assistant
5 months ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met.
**Duties**:
- Greet and assist customers in a friendly and professional manner
- Provide excellent customer service by addressing inquiries and resolving complaints
- Process customer transactions accurately and efficiently
- Collaborate with team members to ensure a positive experience for customers
**Experience**:
- Excellent phone etiquette and communication skills
- Ability to upsell products and services to customers
- Strong organizational skills to manage multiple tasks effectively
- Time management skills to prioritize tasks and meet deadlines
**Job Types**: Full-time, Permanent
**Salary**: From £25,199.85 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Newcastle upon Tyne (preferred)
Work Location: In person
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