Contact Centre Agent
4 weeks ago
Join Insight Lettings part of Choices Group, the UK's leading name in Lettings &
Property Management, and become a pivotal part of our Advanced Rent Option
(ARO) team. This position offers a unique opportunity for energetic and self
- motivated individuals to thrive in a dynamic, high-energy environment. At Insight, we
seek professionals who are proactive, excel in autonomous and team settings, and
are driven by performance-based goals.
Key Responsibilities:
- Engage with potential landlord clients by making calls from our extensive
database and converting new leads into firm instructions through a structured
two-stage process.
- Persistently follow up on all leads to maximise conversion rates.
- Diligently collect necessary compliance data to facilitate smooth transaction
processes for our letting administration.
- Maintain and enhance customer service excellence to ensure client
satisfaction.
- Leverage interactions to secure referrals and expand client base.
- Getting positive client reviews on TrustPilot
Qualifications:
- Preferably to have some lettings/ Property management/ Recruitment
experience
- Exceptional interpersonal and communication skills.
- Proven ability to quickly establish and maintain professional relationships.
- Strong desire and enjoyment in engaging with clients over the phone.
- Ability to meet and exceed performance targets within a fast-paced office
environment.
About Us:
With over three decades of experience managing thousands of properties, we pride
ourselves on delivering unparalleled property management services. Our
commitment ensures that landlords enjoy complete peace of mind, confident that
their investments are expertly handled. In 2023, we joined forces with Choices Group
and introduced the Advanced Rent Option (ARO). This innovative service offers high
- quality management and guarantees rent payments a year in advance, all at no extra
cost to landlords. Available nationwide, ARO has quickly become our most powerful
tool for attracting new business.
Position Details:
- Job Type: Permanent, Full-time
- Location: Insight Lettings Scarborough office
- Salary: £20,000 - £25,000 per annum
Working Hours: Monday to Friday
Starting: ASAP (May 2024)
This role is perfect for individuals passionate about property and client interaction,
offering a platform to excel in a rapidly growing sector with a market leader.
**Job Types**: Full-time, Permanent
Pay: £20,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Work Location: In person
Expected start date: 03/06/2024
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