Gp Secretary and Administrator

7 months ago

Scarborough, United Kingdom Eastfield Medical Centre Full time

**Duties include but are not limited to**: Audiotyping Copy typing Creating patient letters Liaising with outside agencies with regards to referrals/safeguarding Compiling Safeguarding reports (under the guidance of the clinician) Coding relating to secretarial and safeguarding responsibilities Processing of all other correspondence as required by the practice team Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Providing cover for staff holidays and sickness when required To allocate all requests to the clinicians and to request the completion of reports in a timely manner. To chase outstanding reports with clinicians directly Sorting all clinical communicating and prioritising for the GP in terms of actions. Signposting some communication to others Providing administrative support to the Pharmacy Team Any other administrative tasks as required by the team Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers.

They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will follow a full range of health and safety processes and infection control guidelines as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

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