Volunteer Worker

4 days ago


West Bromwich, United Kingdom British Heart Foundation Full time

Do you want retail experience? Or maybe you’d like to meet new people? Our Home & Fashion retail assistant volunteers can try a uniquely wide range of different roles under one roof and be part of a friendly team. These larger BHF shops are a great place to get a taste of a career in retail, or meet new people whilst helping the BHF raise life-saving funds. This is a flexible retail assistant role where you can try different roles until you find your niche.

Our shop volunteers are essential to the running of our shops - we couldn’t do it without them. Whichever retail assistant role you choose to do, you’ll be part of a big team providing the best possible service and raising funds to help the BHF Beat Heartbreak Forever.

Say hello to the team:
Funding for researchers begins at your local charity shop. Now, more than ever, we are in urgent need of volunteers to enable us to continue our life saving research and help the 7.6 million people in the UK living with heart and circulatory diseases. This wouldn’t be possible without our fantastic volunteers.

Our team is welcoming and friendly, and we love meeting people from all walks of life.

Typical tasks include:

- Serving customers on the till and sales floor, providing great customer service
- Promoting our sales campaigns and Gift Aid promotions to customers
- Working on window/ shop displays and visual merchandising
- Keeping the shop tidy, well-stocked and safe - some light housekeeping
- Helping behind the scenes to sort donations in the Stock Room or Warehouse
- Department lead - take responsibility for certain shop sections alongside Managers

You get a lot from volunteering too:

- A chance to work in a friendly team, make new friends & meet a diverse group
- The feel-good factor of helping the British heart Foundation beat heartbreak forever
- The time to develop your confidence and interpersonal skills
- The ability to gain valuable retail experience to add to your CV and learn new skills
- Flexibility to fit with your lifestyle around your other commitments
- Reasonable travel reimbursed in agreement with the Manager
- 25% volunteer discount on donated goods

Here's a little bit more about us:
The BHF is here to Beat Heartbreak Forever. We are working towards a world free from the fear of heart and circulatory diseases. By 2030, we want to see advances across the spectrum of heart and circulatory diseases; to prevent these conditions from developing and we want those with existing conditions to have better, longer lives.

COVID precautions: We are COVID-secure, following current Government guidance. We provide sneeze screens at till-points, hand sanitiser, disinfectant and face coverings. We maintain a strict cleaning schedule and social distancing in our shops/ stores.

**Job Types**: Full-time, Part-time, Volunteer
Part-time hours: 35 per week

**Benefits**:

- Casual dress

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
covid precautions are in place

Ability to commute/relocate:

- West Bromwich, B70 7QZ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location


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