Relief Coffee Shop Assistant
7 months ago
**JOB DESCRIPTION**:
**Job Title**:Relief Coffee Shop Assistant
**Responsibleto**: Coffee Shop Supervisor
**Remuneration**:£11.55 per hour
**Hours perweek**:0 hours
**Base**: YMCA Black Country Group, WesternGateway, 38 Carters Green, West Bromwich B70 9LG.
**Background**:
YMCA BlackCountry Group is a group of YMCA charitable companies & associated tradingsubsidiaries operating in the Black Country and South Staffordshire area. Thecharity employs around 180 staff across several sites, delivering a wide rangeof community services including: supported housing, youth work, childcare andfamily support, skills and employment training, health and wellbeing services.
**Job Role**:
Working as our Relief CoffeeShop Assistant at Coffee at the clock, you will be responsible for supporting staffwith the day-to-day operations of the Coffee Shop. You will work with Staff& volunteers to execute the highest-quality customer service and conferencecatering.
A large part of the rolewill be providing high quality customer service, to serve food and drinks andundertake general kitchen duties. You will also be required to operate the tilland prepare catering for conference meetings/events.
You will actively promoteand upsell all purchasable items. Outstanding organisation skills,communication and interpersonal skills are essential to the role.
The post holder must be able to respect the Christian Ethosof the YMCA and uphold its values. A DBS clearance will also be required.
**Duties and Responsibilities**
1. To lead by example by offering a consistent, highstandard of service and assistance to customers delivering a courteous andattentive service.
2. To serve a consistent high standard of foodand drink.
3. To be passionate about customer satisfaction andendeavour to provide the best possible customer experience.
4. To support the coffee shop staff competingdaily checks on stock and preparing for each day, week of service.
5. To work as part of a team, deliverand maintain the high standards of catering services.
6. To work the till operation, taking cashpayments for goods and cashing up, ensuring that day to day takings andconference bookings are correctly and accurately processed.
7. Prepare and clear catering for theconference bookings as required with the support of front of house YMCA staff.
8. To maintain the required health and safety and foodhygiene standards of the kitchen area, ensuring all areas look pristine and freefrom hazards at all times.
9. Complete regular checks on stock ensuring they arestored correctly and dates reviewed before serving to the public.
10. To ensure when serving food, checks arecompleted i.e. food allergies, correct temperatures if serving hot food as andwhen appropriate.
11. Maintain an efficient system fortaking customer orders.
12. Deal with compliments, comments and complaints inaccordance with policy and procedure and in a professional manner.
13. Ensure productivity is maximised through meticuloustime keeping and efficiency.
14. Undertake other general duties asappropriate to the post.
**General**
1. Ensure all work practice is inclusive,expressed through a wholehearted commitment to welcome those of all faiths andnone.
2. Operate within YMCA policies andprocedures, ensuring that the health & safety of clients, colleagues,carers and yourself is maintained at all times.
3. To have an understanding of, and commitmentto, the principles of equal opportunities.
4. To keep up to date with relevantprofessional practise.
- Inaddition to the job set out in this job description the worker may, from timeto time, be required to undertake additional or other duties as necessarywithin his or her capabilities and status to meet the needs of YMCA BlackCountry Group._
**Person Specification**
Relief CoffeeShop Assistant
**Experience of**:
**Essential**
**Desirable**
- Delivering services in accordance with health & safety policy including food hygiene standards.ü
- Maintaining accurate records of key tasks i.e. cashing up, stock take, food hygiene checks.ü
- Leading by example providing high quality, front facing customer serviceü
- Working in a fast paced environment whilst maintaining quality of service and attention to detail.ü
- Experience of catering for conference eventsü
- Experience in responding to compliments, comments and complaints in a professional and courteous mannerü
**Qualifications**:
**A minimum of 2 years experience working with the hospitality industry.**:
ü
**Barista Qualified**:
ü
**Minimum level 2 food hygiene**:
- Training Provided
**Skills**:
**Ability to up sell items and implement new deals to increase income generation.**:
ü
Ensuring payments are taken correctly.
ü
Ability to effectively communicate with customers, guests, co-workers and organisations from diverse backgrounds.
ü
- Ability to actively promote and up-sell conference offers and packages- ü- Ability to lift and move food in preparation for conference catering b
-
Coffee Shop Manager
2 weeks ago
West Bridgford, Nottinghamshire, United Kingdom 200 Degrees Coffee Shops Full time200 Degrees Coffee Shops is a specialty coffee roaster and purveyor of distinctive coffee shops. We are recruiting for a Supervisor role in our busy West Bridgford City Centre location.OverviewWe strive to create a culture underpinned by a commitment to the customer and a passion for our products. Not just the coffee, but everything we do. Our ideal...
-
Coffee Shop Assistant
2 weeks ago
Little London, West Sussex, United Kingdom First Recruitment Services Full timeWe are seeking a skilled Coffee Shop Assistant to join our team for temporary event work. As a Coffee Shop Assistant, you will be responsible for preparing coffee and specialty drinks with care and precision, providing exceptional customer service, and maintaining a clean workspace.While previous experience as a barista is a plus, we also welcome individuals...
-
Coffee Shop Assistant
2 days ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeYour RoleAs a Barista with Costa Coffee, your primary responsibility will be to provide an excellent customer experience. You'll master our menu, from seasonal drinks to toasties, and consistently deliver high-quality beverages and service.You'll work closely with your colleagues to maintain a clean, tidy, and welcoming store environment. Your ability to...
-
Coffee Shop Barista
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeCoffee Connoisseur WantedWe're on the hunt for a skilled Barista to join our team at Costa Coffee!As a Barista, you'll be crafting the perfect cups and creating unforgettable experiences for our customers. If you're passionate about delivering exceptional service and have a knack for multitasking, we want to hear from you!About the Role:Prepare and serve a...
-
Coffee Shop Team Lead
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeAbout Us:We may be a global brand, but we haven't forgotten our roots. That's where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.The Role:We're seeking an experienced Barista to join our team at Costa Coffee in Dudley Merry...
-
Coffee Shop Team Member
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeA Day in the Life: As a Barista at Costa Coffee, you'll play a vital role in bringing our brand to life. From crafting delicious drinks to maintaining a clean and safe environment, every moment counts. Here's what a typical day might look like:Crafting high-quality drinks to perfectionMaintaining a clean and safe environment, adhering to health and safety...
-
Coffee Expert
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeEstimated Salary: £33 per hour, rising to £12.83 with training (dependent on store location)We're a passionate team dedicated to crafting exceptional customer experiences and shaping the future of our global coffee brand.As a key member of our team, you will be responsible for:Creating smooth shifts even in busy periodsTraining and accrediting new...
-
Coffee Shop Assistant
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeImagine being part of a dynamic team where you can bring your real self into our mix.We're passionate about being a great place to work, where diversity, equity, and inclusion are at the heart of everything we do.As a Barista, you'll have the opportunity to learn, challenge yourself, and truly master your craft.What You'll Do:Putting smiles on faces come...
-
Coffee Shop Experience Required
2 days ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeAre you ready to bring your skills and experience to a dynamic team?We're offering a competitive salary of £33 per hour, rising to £12.83 per hour with training and dependant on store location.Our benefits package includes:Access to the Coca-Cola share scheme with matched contributionsA 50% discount on all food and drinks in Costa owned storesA smart...
-
High-Volume Retail Supervisor
2 weeks ago
West Bridgford, Nottinghamshire, United Kingdom 200 Degrees Coffee Shops Full timeAs a Supervisor at 200 Degrees Coffee Shops, you will have the opportunity to work in a fast-paced and dynamic environment, managing a team to deliver exceptional customer service and drive sales growth.Job SummaryWe are seeking an experienced and motivated individual to join our team as a Supervisor. The successful candidate will be responsible for leading...
-
Sales Consultant/key Holder
6 months ago
West Bromwich, United Kingdom the fragrance shop Full timeJob description Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK’s largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our...
-
Retail Store Team Member
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeCoffee Shop Expert NeededWe're looking for a skilled and dedicated Barista to join our team at Costa Coffee!As a Barista, you'll be mastering our menu, from toasties to seasonal drinks, and pouring your heart into every cup. If you're a perfectionist with a passion for delivering exceptional results, we want to hear from you!About the Position:Prepare and...
-
Relief Support Practitioner
7 months ago
North West, United Kingdom Turning Point Scotland Full timeJob Description 1 *** **Service: Glasgow Housing Support Moving On** **Based: Maryhill, Glasgow** **Salary: £11.08 per hour** **Because People Matter - Work with Us**: Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part...
-
Catering Relief Manager
14 hours ago
West Sussex, United Kingdom Atalian Servest Full time**Job Reference: CAT/DB/30-10/671/2** **Job Title: Catering Relief Manager** **Location: West Sussex** -**_Applicants must have the right to work in the UK_** **Salary: £28000** **Contract**:Permanent** **Hours per week: Variable Shift Rota - 07:30 - 15:30 - 40 hours per week (including weekend working)** **Business Overview** The Atalian Servest...
-
Beverage Preparation Expert
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeCosta Coffee is looking for a skilled Coffee Shop Team Member to join our team. As a key member of our crew, you will be responsible for providing exceptional customer service and preparing high-quality beverages.The estimated salary for this role is £12.00-13.00 per hour, depending on the location of the store.We are committed to creating a positive and...
-
Data Centre Relief Officer
7 months ago
West Drayton, United Kingdom ICTS (UK) Ltd Full timeICTS are looking for reliable and technology savvy Relief Security Officers to ensure the security and safety of premises and people amongst the sites of our Data Centre client in the Hayes/West Drayton area. You’ll be required to work 12 hour shifts, and be part of a relief team that will support the ongoing operation to cover holiday and leave. You’ll...
-
Relief Support Worker
6 months ago
West Bridgford, United Kingdom Mencap Full time**Job Advert**: *** **We are looking to recruit passionate Relief Support Workers to join our dedicated team in West Bridgford.** **Do you want to make a positive difference to people’s lives?** For some people, Support Work is something they'd love to do but life makes it difficult to commit to a full or part time position. That's where the role of a...
-
Relief Security Officer
7 months ago
West Calder, United Kingdom Securitas Full timeAbout the Role As a **Relief Security Officer**, you'll embrace the thrill of working various shifts across different locations. This role allows you to build a customised schedule that aligns with your lifestyle while maintaining a crucial role in ensuring the safety and security of our clients' premises. **Securitas **invests in your success. We provide...
-
Retail Store Assistant Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeCompany Overview">Costa Coffee is a leading coffee retailer with a reputation for excellence. Our values drive our actions and decisions, ensuring that we consistently deliver high-quality products and services to our customers.">We're committed to making greatness happen every day, and our Baristas play a critical role in achieving this goal.">Salary and...
-
Female Relief Support Worker
2 weeks ago
West Down, United Kingdom Creative Support Full timeWe are seeking relief hour individuals to provide excellent person-centred care and support to tenants with learning disabilities living within the Whitley Bay area.You will assist and develop the everyday living skills of our service users and support them to enjoy a wide range of activities.Check below to see if you have what is needed for this...