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Hospital at Home Matron
4 months ago
**Job summary**
The hospital at home Matron is part of the leadership team within Principle Medical Limited & is responsible for the management and development of the hospital at home service. The role is diverse and encompasses:
Delivery of activity in line with key performance indicators.
Development of frailty pathways in line with primary care virtual ward.
Staff management and support to deliver exceptional care.
Service delivery and collaboration with stakeholders.
The Matron will work alongside the operations manager, & the Clinical Care Coordinators to:
Role model, and inspire the team, encouraging them to take pride in what they do, improve care and the service.
Show compassion for the team and offer empathy and understanding to create a supportive workspace.
Evaluate information to inform service delivery, patient outcomes, and satisfaction.
Use opportunities to link with different colleagues, leaders, and partners to build relationships that can help to deliver effective and efficient healthcare and services.
Respect the team, valuing their diversity and make sure everyone is appreciated and valued.
Hold yourself and others to account. Being clear about work expectations, giving honest feedback, acting quickly and fairly to support others who are struggling to meet expectations.
Develop/ promote capability. Through own and team training and education.
Influence change, by acting as an ambassador for PML, sharing and contributing to debate, and influencing services for the future.
**Main duties of the job**
**The post-holder will**:
Support patients who would otherwise be in hospital to receive care, monitoring, and treatment they need in their own homes.
Use expert levels of clinical decision making through assessment and interpretation of clinical information to support patients.
Identify predictors of adverse outcomes in older and frail community dwellers and tailor limited resources accordingly with services from primary and secondary care.
Provide proactive case management of patients, addressing unmet needs and improving care coordination and wellbeing.
Collaboratively work with members of the multidisciplinary team, community, and primary care in order to identify those at risk of admission and provide a coordinated responsive care.
Provide strong professional leadership to enhance professional standards of care cross the service.
Lead and participate in research and audits to support patients with complex health conditions.
Frailty Virtual Ward Team:
Contributes to the delivery if outstanding patient care by:
Supporting frail older people with complex health care and social needs.
Clinical care and coordination of services.
Identification of risks and prioritisation of care.
Timely decision making to inform the mobilisation of services.
Monitoring support of patient in their own homes.
Support the development of the service.
**About us**
PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of c. £16m. PML holds GMS contracts, as well as being a GP Federation representing c. 50 GP practices covering approximately 650,000 patients.
**Job description**
**Job responsibilities**
**Professional / Ethical Practice**
Acting in accordance with Principal Medical Limited (PML) protocols and policies and the Law.
Maintaining confidentiality and communicating patient information in accordance with the Caldicott (1997) principles.
Working in a non-judgmental anti-discriminatory way, with regard to the cultural and religious beliefs of individuals and groups.
Supports and promotes a positive approach to diversity and equality opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of local policy.
Working within boundaries of competency and knowledge at all times.
Escalate concerns in line with PML and national guidance.
**Patient Care**
Undertake assessments, planning, perform investigations within scope of knowledge; order tests, interpret results and act on findings. This necessitates high levels of autonomy and advocacy.
To make clinical judgements surrounding complex health concerns or situations which require analysis, interpretation, and comparison of a range of care options to enable initiation of interventions to support patients healthcare needs.
Provide and support effective discharge planning.
Uses advanced communication skills in all aspects of patient assessment, care, and support.
Educates patients and their carers on issues surrounding health promotion and illness prevention. Promote and facilitate changes of lifestyle where appropriate.
Uses advanced communication skills del
