Senior Payments Officer

7 months ago

London, United Kingdom GC Partners Full time

**Company Information/Background**

Are you ready to grow your career in a rapidly progressing company with service at the heart of everything we do? Then you’ve come to the right place.

We are GC Partners and we are a specialist financial exchange company. We help Private and Corporate clients move their money at the best rate, using our 20 years of experience, our bespoke technology and dedication to customer service. We have 6 offices around the globe including Hong Kong and Dubai, with further expansion in the future.

Most importantly, we are an employee ownership trust, meaning our employees act as owners and partners in the business and all work towards a common goal: with clients at the heart of our business, we deliver efficient, yet simple end-to-end payment solutions through best-in-class service with market leading technology

We have a fantastic opportunity for an experienced Senior Payments Officer to join our busy payments team.

If you have a collaborative and adaptable work ethic, a drive for success and are looking for your next opportunity then we would like to hear from you.

**Job Purpose**

Operating within a designated payments team consisting of 6 people processing high volume transactions, FX settlements, reconciliations and cash allocations for our international payments business

**Person Specification**

Take an active role within the team in allocating incoming and outgoing payments, domestic and international

**Duties and Responsibilities**
- Ensure payments are made accurately and on time ensuring SLA’s are met
- Assist the Head of Backoffice (Payments) in developing and driving implementation of leading best practice payments operations, strategies and processes
- Work with junior team members to ensure performance, accuracy and build knowledge
- Supporting and contributing to identifying and implementing operational efficiencies
- Support new projects related to the overall improvement of payments operations and reconciliations
- Act as a key internal point of contact for all payment related queries
- Ensure all processes adhere to legal/regulatory requirements, internal policies and guidelines
- Investigate outstanding payments within SWIFT, BACS, CHAPS and liaising with banks and external counterparties to resolve transaction queries
- Escalate payment issues where necessary to point of resolution
- Collaborate with Treasury to support the daily liquidity management process
- Ensure all bank accounts, transactions and systems are reconciled daily
- Provide a solution-focused approach and the ability to make objective/evidence based decisions and influence recommendations and decisions using experience, knowledge insights
- Support the identification and management of service affecting incidents
- Take an energetic and focused approach to delivering exceptional service to the business
- Report suspicious activity to the Head of Compliance and MLRO

**Skills Required**:

- Knowledge and experience of payment platforms, SWIFT, reconciliations, investigations and query management within a high volume, high value environment
- Knowledge of SWIFT in a cross-border payments context
- Straight Through Payment Processing and best in class systems
- Knowledge of handling payment exceptions and manual payments
- Knowledge of regulatory framework and AML procedures
- Personal resilience and ability to perform effectively in a high-pressure environment with a positive "can do" attitude and a positive attitude to change
- Advanced level of excel
- Possess excellent analytical skills, with ability to think independently and draw conclusions
- Learning mind-set and willingness to develop
- Ability to work well under pressure, maintaining high accuracy, in a fast paced environment
- 3+ yrs proven experience in a payments role for a financial services business, consumer lending business or retail bank

**Benefits of working at GC Partners**
- 25 days of holiday per year, plus bank holidays
- Workplace pension - employer contributions
- Health insurance
- Quarterly bonus (target dependent)
- Long service holiday scheme
- Employee ownership trust (After 12 months of service)
- Employee assistance programme
- A truly global business with opportunities for growth

**Benefits**:

- Health & wellbeing programme
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Financial services: 3 years (required)

Work Location: In person

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