Domestic Abuse Advisor

5 months ago

Manchester, United Kingdom Trafford Domestic Abuse Services Full time

**About us**

We are professional, agile and our goal is to Trafford Domestic Abuse Services (TDAS) is a Quality accredited, registered charity offering support to individuals and families who are affected by domestic abuse since 1990. We support families who live/work in the Trafford area and also provide IDVA and Children and Young People (CYP) support services in Salford. We provide both intervention and prevention services and work in partnership with other voluntary organisations to support families across Greater Manchester..

**TDAS Values**

Innovative: introduce new ideas, are creative and foreword thinking.

Collaborative: work in partnership with key stakeholders to enable people to achieve a defined & common purpose

Openness: create an open culture, provide transparent reporting, good fundraising and governance.

Person centred: provide coordinated, personalized and enabling services to everyone

Empowering: empower our service users to become stronger, more confident, being aware of their rights and privileges and live a more meaningful and fulfilling life.

**Purpose of the role**

To play an integral and active part in the community-based outreach support and community projects within Trafford including delivery of our domestic abuse programmes.

You will work as part of a skilled, multi-disciplinary staff team and must be approachable and highly motivated in supporting and encouraging people experiencing domestic violence/abuse, using a trauma informed approach to make informed choices to determine their own future.

**Main Duties**
- Provide a person centred, outreach service to adults accessing the domestic abuse surgeries. This could be via face to face, telephone or other digital means
- To decide on the most appropriate method of offering support to service users in accordance with the resources available
- Hold and manage a case load as agreed with community team leader
- To offer practical and emotional support to service users
- Support with the delivery of TDAS domestic abuse programmes across community settings.
- Play an active part on TDAS support line, answering calls, providing emotional support, safety advice and referring in to TDAS services
- Make referrals into TDAS services and external services including MARAC accordingly
- Carry out assessment and safety planning procedures with service users and deliver a service appropriate to the identified level of risk.
- Complete initial support and safety/risk assessments for all service users and ensure these are monitored and reviewed on each contact
- To keep accurate, factual and appropriate daily recordings and record these on the case management system in a timely and professional manner
- To offer practical and emotional support to service users
- To ensure standard and effectiveness of work with service users is consistent and of high quality
- Support the Community Team Leader on reporting and delivery of Outcomes as highlighted in funders requirements.
- Liaise and work in conjunction with key agencies ensuring that multi-agency work is undertaken as part of the process involved in the assessment and delivery of services provided to adults.
- Access regular feedback from service users to ensure the continued improvement of services and support offered to children and young people by TDAS.
- To deliver awareness raising sessions to the public on domestic abuse and its effects on families
- To plan and manage own workload working on own initiative, often in times of crisis
- To be aware of, implement and keep up to date with Child Protection/Safeguarding Procedures in accordance with TDAS and Trafford Borough’s Child Protection/Safeguarding policies and procedures.
- To ensure regular health and safety procedures including risk assessments are completed where appropriate
- Work in partnership with adults, families, staff, statutory, voluntary and community organisations to promote the welfare and wellbeing of all adults and families supported by TDAS.

**General**

1. Work with the Chief Executive Officer and other staff members to

promote and support the development of TDAS.

2. To adhere to TDAS Code of Conduct at all times.

3. To attend staff meetings when required

4. To work in line with, and follow, the policies and procedures of TDAS.

5. To ensure that all TDAS policies and procedures are implemented and

promoted by staff.

6. To actively promote diversity in the organisation.

7. To act as an ambassador for and represent the TDAS at external

functions.

8. To represent TDAS on local and regional forums.

9. To build positive relationships and partnerships with key local agencies

10. To embody TDAS’s values and act as a role model.

11. To participate actively in the management team, contributing to the strategic development of the organisation.

12. To undertake any other duties as may be deemed consistent with the requirements of the post.

**Application Criteria and Process**

You must also have minimu

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