People and Culture Advisor

7 months ago

Manchester, United Kingdom Club L London Full time

**About us**

Club L London is the next-generation online fashion retailer for the forward-thinking consumer. Founded in 2007 Club L was created with the vision of offering long lasting luxury styles, trend-oriented collections with a twist and unique, statement designs that offer both exceptional quality and fit in an otherwise saturated market of fast fashion and throw away goods. Expertly designed and crafted in-house, Club L specialises in accessible luxury, unique designs and unrivalled quality made to flatter every figure.

We manufacture everything in house and abroad and so apart from fit, quality and design it’s imperative that we source and manufacture in an ethical and environmentally friendly way. At Club L our team are like family so ensure all our staff are paid fairly and have full access to company benefits. We are also working hard to ensure that we are environmentally conscious throughout the production process.

We are passionate about nurturing upcoming talent within the fashion industry whether it be design and development, marketing and PR, digital tech, creative, social or customer services within a diverse and collaborative environment. Our team is dedicated, ambitious and hard-working and with a prestigious portfolio of global partners and a rapidly growing e-commerce team, there are numerous opportunities to join Club L’s influential team and take your career to the next level. This position is perfect for anyone looking to get into the fashion industry and progress further.

**The Role**

As People & Culture Advisor, you're the person that keeps the team ticking helping us to focus on what matters - creating an incredible work environment that inspires our teams to do their best work.

The role is broad, busy, and hands-on with no two days the same. With a focus on process improvement, you’ll always be one step ahead, foreseeing things that need to be done and focusing on continuous improvement to ensure that our team add value, save time, and make things simple.

Whether you’re coaching managers to lead their teams in the right way, signposting employees or working on projects that improve our overall employee experience - there’s lots to do and plenty to learn.

**Roles and Responsibilities**
- As first point of contact for the People & Culture Team, you’ll provide day to day guidance, advising managers on policy and process, with a natural coaching style that puts people first.
- You will look after our HR systems which will include inputting People data, running reports, and exploring and navigating the system to ensure we are getting to best use from it possible.
- You’ll support our payroll team by providing starter, mover, and leaver information to them monthly to ensure we work effectively as teams.
- You’ll help to develop and deliver workshops that will inform, inspire, and upskill our people managers.
- As a generalist, you’ll be comfortable to turn your hand to support our wider services including talent attraction, comms & engagement, wellbeing, and learning & development.
- You’ll be responsible for all people admin processes from on-boarding to off-boarding and everything in between, constantly seeking to improve how we do things.
- Oversee the development roadmap of our people system and tools, working to enhance user experience and drive automation and process efficiencies.
- You’ll be able to advise on policies and processes and give advice where needed.
- Drive diligence across our areas of risk and compliance, putting in place audits, frameworks, and governance. You’ll maintain all records of employee-related data such as payroll, personal information, benefits and will ensure that all employment requirements are met.
- You’ll provide high quality data and reporting that will bring insight back to the team on people activity that is happening across the business.
- As the owner of our data, you will carry out audits to review our practices, policies, and processes.
- Identify opportunities to improve our people experience and propose solutions to improve inconsistent gaps.
- You’ll support the activation, rollout and embedding of people products (performance, reward & recognition etc).

**What does good look like?**
- Drive - you’ll be forward-thinking, proactive, and able to work autonomously, with lots of initiative, energy, and personal motivation.
- Attention to detail - you’ll pay attention to the detail, and you’ll care about getting things right the first time. You’ll are reliable and able to deliver to tight deadlines.
- Ownership - able to spot opportunities to simplify and improve processes to drive better results. You’ll be solution focused with a mindset to always, no matter what, offer a solution.
- Relentlessly and passionately customer focused - the desire to provide an impeccable service is important to you.
- Willingness to learn - you’ll actively seek out opportunity to extend your knowledge and expertis

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