Business Development Manager

2 weeks ago


London Heathrow Airport, United Kingdom Freightserve Full time

Freightserve recruitment are looking for a Business Development Manager. The company is a major Freight Forwarder based in the Heathrow area.

**RESPONSIBILITIES**:

- Developing new and maintaining current business.
- Resolution of customer complaints, where applicable.
- Developing sales and marketing plans, strategies and policies, in line with UK objectives.
- Managing the sales team within the region
- Reporting sales performance to management.
- Approving branch expenditures.
- Acting as Company representative
- Producing reports for senior management, as required.
- Other duties as assigned.

**DUTIES & PERFORMANCE**:

- Development of business
- Ensuring operations provide an effective level of service
- Sales Administration, ensuring targets are met and reports produced
- Ensuring sales team is managed and motivated
- Development of strong and personal relationships with customers

**KNOWLEDGE, SKILLS & ABILITIES**:
**Skills**:

- Skill in analysing and interpreting financial data.
- Accuracy in working with large amounts of data.
- Good verbal and written communication skills.
- Fully conversant with Import & Export air/sea freight operational procedure.
- a working knowledge of Logistics.

**Knowledge of**:

- General Company practice and procedures.
- Health & Safety Regulations.
- Problems involved in formulating work schedules for all employees.
- methods used in dealing with various persons and in giving them clear, sound, accurate and informative directions.
- Procedures used in making periodic physical inventories.
- Methods used in obtaining, storing, safeguarding, distributing and supervising the use of requisite equipment, materials and supplies.
- Computer literacy, particularly with operations and accounts packages.

**Ability to**:

- work on own initiative, from skeleton guidelines.
- deal with difficult and sensitive situations.
- maintain good relationships with employees, outside agencies and others necessary to obtain or provide information.
- deal successfully with customers.
- successfully manage personnel, motivating subordinates, and dealing firmly and effectively with them to give them clear, accurate and informative directions.
- assume responsibility for accuracy and timeliness of subordinates’ work product.
- analyse branch problems, organise assigned work and develop effective work methods.
- prepare accurate, informative and legible reports.
- take a leading part in working out the internal organisation and operating procedures of the branch.
- direct the recording of the type and quantity of goods received/despatched.
- supervise the establishment and maintenance of required records and files.
- learn to use various types of information systems.

What we offer:

- .
- Commission Scheme
- 5% of the gross profit for all new business won

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.



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