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Administration Officer

2 months ago

Swinton, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
**We have an exciting opportunity within Independent Living Services for a full time, Band 3 Administrator to join our dedicated admin team based at Burrows House.**

You will be supporting a team of professionals, clients and managers in enabling the provision of equipment for Salford Residents.

If you are enthusiastic and motivated we would like to hear from you.

**Main duties of the job**:
To support Equipment Services with a comprehensive administrative support service and be part of a team that provides an efficient and responsive focal point for administrative, operational staff, clients and professionals who access this who access this service.

**Working for our organisation**:
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.

**Detailed job description and main responsibilities**:
**Person specification**:
**Knowledge, Skills, Training, Experience**:
**Essential criteria**:

- NVQ level 2/3 in Customer Care or equivalent experience
- ECDL or RSA level 2/3
- High degree of accuracy and attention to detail.
- Good interpersonal skills dealing with enquiries in person and by telephone.
- Ability to work under pressure and adhere to deadlines, prioritizing and organizing your workload where appropriate
- To work flexibly as a member of a team and be willing to offer support to colleagues.
- To deal effectively with people at all levels from a broad range of organisations.
- Commitment to providing a high quality customer-focused service to disabled, vulnerable and elderly clients.
- Proven office experience.

**Desirable**:
**Desirable criteria**:

- Willingness to work Saturdays 8:30 am to 4:30 pm on a rota basis
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:

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