Workforce Management Administrator
1 week ago
Providing a high quality administrative and support service, the Workforce Management Administrator will support the ongoing implementation of a new time and attendance tool.
You will effectively manage the utilisation of the tool within a group of Homes to ensure effective roster management, validate how effectively the tool is being utilised and work closely with Homes, providing tailored support, to ensure they are self-sufficient.
You will ensure information is accurate and consistent across a number of different systems and the accurate and timely processing of HR information.You will communicate all findings in a timely manner and escalate complex queries and findings.
Developing strong working relationships with key stakeholders, you will promote a strong service delivery ethos by ensuring that all requests are handled accurately, any chases are completed within a timely manner and that the customer is kept informed of progress.
You will have a good general level of education including GCSE (or equivalent) Mathematics and English. A confident communicator, you will have excellent verbal and written communication and listening skills.
With previous administrative experience, including maintaining systems, in a busy people focussed environment, you will have excellent IT skills, concise and accurate record keeping skills and be able to interpret information and report back.
HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible careto Residents in over 300 care homes across the United Kingdom.
We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.
**What HC-One offer**
Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
- Award-winning learning and development
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
- Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
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