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Assistant Director of Groups, Conference and Events

7 months ago

London, United Kingdom Hilton Full time

Assistant Director of Groups, Conference and Events Sales

**WELCOME TO A WORLD OF OPPORTUNITIES**
**AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.**
**- **
What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions - one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories.

**A WORLD OF REWARDS**
- ** Smart uniform provided**
and

laundered
- **Free**
**and healthy**

**meals**
when on duty
- **Grow your Career**:

- **Personal Development**
programmes designed to support you at every step of your career
- **A chance to make a difference**
through our Corporate Responsibility programmes - Find out what and how we are doing ()
- **Team Member Travel Program**:

- **Guest Experience Day**
1 night stay with breakfast per year
- **Team Member Referral Program**:

- **High street discounts**:
with Perks at Work
- **Holiday**:
28 days

including bank holidays (increasing yearly to up to 33 days)
- **Discounted dental and health cover**:

- **Discounted Parking**
- £2 per day at Red Car Park
- **Modern and inclusive**
Team Member's areas
- **Competitive Sales Incentives**

An Assistant Director of Group, Conference and Events Sales will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests.

**What will I be doing?**

As an Assistant Director of Groups, Conference and Events, you will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests. The Assistant Director of Groups, Conference and Events will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the Conference and Events and related Teams are fully prepared to offer an exceptional conference and event experience. Specifically, an Assistant Director Groups, Conference and Events will perform the following tasks to the highest standards:

- Assist the Commercial Team to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy
- Ensure the highest standards of conference and banqueting business processes
- Ensure the Conference and Events Sales Team has the skills and knowledge required for high-level performance
- Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members
- Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used
- Ensure company/department specific induction/onboarding plan for Revenue/Conference and Events/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue
- Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs
- Maintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and procedures
- Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Conference and EventsTeam

**What are we looking for?**

An Assistant Director of Groups, Conference and Events serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Demonstrated previous experience in similar role
- Strong Planning background
- Proven commercial acumen
- Ability to demonstrate negotiation and influencing skills
- Effective management skills
- Positive attitude and excellent communication skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience working within the hospitality industry
- Commercial and industry knowledge

**EVERY JOB MAKES THE STAY.**

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

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