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Receptionist

4 months ago

Newcastle upon Tyne, United Kingdom Kenton Hall Care Home Full time

**Job Ref**:CAI1789

**Branch**:Kenton Hall Care Home

**Location**:Kenton Hall Care Home, Newcastle Upon Tyne

**Salary/Benefits**:NMW + benefits package

**Contract type**:Permanent

**Hours**:Part Time

**Shift pattern**:9-330

**Hours per week**:18

**Posted date**:12/04/2024

**Closing date**:14/05/2024

**Working with us provides great benefits, including**:

- **Access your pay as you earn it** through our financial wellbeing platform ‘FlexEarn’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- **Discounted Hotel Stays** across our UK sites, and if you work for a branded venue, around the World
- **50% off Food Beverage** at all our Hotels FB Venues
- **Spa Discounts **at our venues with a Spa
- **Retail, Cinema Leisure Discounts**:

- **Development Opportunities** via our ‘Grow with us’ initiative, including **Apprenticeship opportunities, **our **Development Programmes, **and more
- Monthly **‘Star of the Month’ Awards**:

- **Long-service Awards,** that start after 1 year of service
- **‘Recommend a Friend’ Incentive** - Be rewarded for referring someone you know
- Access to a confidential **‘Employee Assistance Programme (EAP)’** available 24/7, 365 days per year.
- **Pension Scheme**:

- Other **incentive programmes** that run throughout the year

We are a pro-active, innovative service that pays particular attention to the fundamental rights of any person... privacy, choice, dignity, independence, fulfilment and friendship. We support existing life skills and actively encourage new ones. We help to maintain an individual’s role in their family and their wider community. We’re passionate about providing the best quality general nursing, residential and dementia care for older people.

We are a family owned business with family values at our core, with a growing team and sites UK wide.

The Care Home Receptionist will meet and greet visitors. In most cases you will act as the first point of call to all external visitors and enquiries. You will also carry out general administration and telephony duties as instructed.

You will need to be confident in interacting with guests and visitors and be able to use most generic Microsoft office packages.

You will work 8 hours per day either 24 or 18 hours per week including weekends via a rota.

We offer a range of free Employee Benefits available including a 24 hour Employee Assistance Programme, so why not come and join our team and help us make our home a great place for our Residents.

Kenton Hall is a 60 bedded residential and nursing service, approximately four miles from Newcastle city centre.

Set in landscaped gardens on the outskirts of Gosforth, with excellent road and public transport links we provide dignified, professional person centred care for our long term, respite and interim residents.

Our qualified nursing team, supported by a strong care team provide support for varying needs, from those needing just that bit more care than can be provided at home, through complex nursing care, up to and including palliative care.

As well as welcoming private residents we work closely with Newcastle City council and the NHS, accepting Local authority funded residents with no additional top up on fees, and CHC nursing clients.

We pride ourselves in our diverse community, catering for many cultures as well as all faiths and none.