Customer Service Advisor
4 weeks ago
Contract Type:
- Temporary- Location:
- Islington- Industry:
- Property Services- Salary:
- Negotiable- Start Date:
- ASAP- REF:
- AH2407/2_1690205810- Contact Name:
- Abbie Hamilton- Job Published:
- about 3 hours ago**Monday - Friday**
**Temp - Perm position**
**£16p/h PAYE**
**Hybrid working available**
**35 hours per week**
Planner / Scheduler Responsibilities:
- Managing calls on system
- Managing operatives diaries
- General administration
- Planning repairs and maintenance requests to the relevant operative
- Ensure trade skill sets and location parameters are working effectively
- Liaising with operatives, tenants, and the Client
- Document Control - Ensure worksheets are received and checked
- Work towards individual and client KPI's
- Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
- Tracking and monitoring to completion
- Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
- Organisation of external supply companies
- Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
- Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers, and trades
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