Service Charge Officer
3 weeks ago
Service Charge Officer
Islington, London
Full Time - Hybrid
Temporary
We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based and 3 days working from home. The Service Charge Officer will be responsible for the accurate production of service charge statements, answering customer queries, and ensuring administrative tasks are completed promptly.
Requirements
- Strong previous experience in an administrative role
- Previous experience within a Housing Association is desirable
- Able to plan and prioritise high volume workloads
- Able to work under pressure and to tight deadlines
- Strong attention to detail, self-motivated
- Excellent IT skills, including using Excel, Access, Powerpoint, and Word
- Excellent communication skills both verbal and written
Role Expectations
- Effectively manage service charge enquiries, providing a responsive, excellent, customer-focused and efficient service
- Co-ordinate and manage the end-to-end case management process, including customer contact, investigation and providing a clear and comprehensive response to the query
- Producing clear, understandable breakdowns and summaries of service charges for customers
- Proactively contact customers promoting the team as a key point of contact for any service charge concerns
- Calculate and produce accurate actual and estimated service charges statements
- Monitor and analyse the service charge spend on each scheme monthly, investigating and resolving any variations and where required or appropriate, proactively communicating with customers about these variations
- Investigate queries, ensuring invoices and costs have been correctly allocated
- Liaise with key internal and external partners
- Respond to customer enquiries using case management techniques, investigating and escalating issues as necessary
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
-
Service Charge Officer
1 month ago
Islington, Greater London, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Service Charge Officer to be able to carry out Section 20's on proposed major works. The Leasehold Officer will be responsible for all service charge income and arrears in accordance to the council's procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...
-
Service Charge Officer
2 weeks ago
Islington, Greater London, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Service Charge Officer to be able to carry out Section 20's on proposed major works. The Leasehold Officer will be responsible for all service charge income and arrears in accordance to the council's procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...
-
Targeted Tenancy Officer
4 weeks ago
Islington, Greater London, United Kingdom Service Care Solutions Full timeTargeted Tenancy Officer Islington, London Temporary Full TimeWe are seeking a dedicated and skilled Targeted Tenancy Officer to join a team based in Islington on a full-time temporary ongoing basis. The Targeted Tenancy Officer will play a pivotal role in delivering comprehensive and person-centred tenancy management services across the area. This role...
-
Tenancy Specialist Team Leader
1 week ago
Islington, Greater London, United Kingdom Service Care Solutions Full timeTenancy Specialist Team Leader Islington, London Temporary Full Time - HybridWe are seeking a dedicated and skilled Tenancy Specialist Team Leader to join a team in Islington on a full-time temporary ongoing basis. The Tenancy Specialist Team Leader will support the Tenancy Specialist Manager in the delivery of a regional anti-social behaviour and housing...
-
Intervention Officer
2 weeks ago
Islington, North London, United Kingdom Hestia Housing Support Full timeWe are Hestia. We make a difference. At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence....
-
Targeted Tenancy Officer
1 month ago
Islington, Greater London, United Kingdom AKTON Resourcing Ltd Full timeTargeted Tenancy OfficerIslington I am recruiting for a local authority who is looking for someone to assist in welcoming and signing up of new tenants.The Targeted Tenant Service will offer:A borough-wide duty and emergency tenancy management and casework function,delivering more complex 'on-the-day' tenancy services where necessary.A Locality-based...
-
Housing Management Officer
2 weeks ago
Islington, Greater London, United Kingdom Venn Group Full timeHousing Management OfficerRef: 81558 A highly reputable charity based in London are currently recruiting for a Housing Management Officer to join their team on a temp/fixed term basis. This role will focus on carrying a full housing management service to vulnerable clients in supported housing. Length of contract: 6 months temporary or FTCHours: 37.5 hours...
-
Housing Management Officer
1 month ago
Islington, Greater London, United Kingdom Venn Group Full timeHousing Management OfficerRef: 81558 A highly reputable charity based in London are currently recruiting for a Housing Management Officer to join their team on a temp/fixed term basis. This role will focus on carrying a full housing management service to vulnerable clients in supported housing. Length of contract: 6 months temporary or FTCHours: 37.5 hours...
-
Housing Solutions Officer
1 week ago
Islington, Greater London, United Kingdom Novax Recruitment Ltd Full timeHosuing Solutions OfficerIslington 26 per hour umbrellaContract (3 months+) The Role:An exciting opportunity has arisen for a Housing Solutions Officer to join a busy Housing Needs and Strategy team in North London. The main duties of the role include:To ensure an effective Housing Solutions Service is provided to Islington's customers in housing need,...
-
Customer Liaison Officer
3 weeks ago
Islington, Greater London, United Kingdom Mears Group PLC Full timeAnnual salary: up to £28,000.00Customer Liaison Officer IslingtonFull Time, Permanent - Up to £28,000.00 per annum, company vehicle & fuel cardWe're looking for a full time Customer Liaison Officer to support our Planned Capital Investment Contract working across the London Borough of Islington to deliver an exceptional customer service and give something...
-
IT Services
3 weeks ago
Islington, UK, North London, United Kingdom Prezzo Full timeRole: IT Services & Product ManagerLocation: IslingtonSalary: £60,000 + BonusWhy are we all here? Well, the answer is simple. Our purpose is ‘Sharing the Joy of Italian Dining’ and we do this through our menu (our product), our service (our people) and our environment (our places). Serving a delicious range of food and drink, inspired by our time spent...
-
Islington, Greater London, United Kingdom Pertemps Social Care Full timeAdult Social Worker – Transition and Progression into Adulthood Team – Islington Pay Rate - £32 per hour There is plenty of hybrid working available. This is an agency post and Pertemps can offer you: A Dedicated consultant who has access to all roles across the UK and is available for you to speak toAn easy registration process (all done...
-
Islington, Greater London, United Kingdom Pertemps Social Care Full timeAdult Social Worker – Transition and Progression into Adulthood Team – Islington Pay Rate - £32 per hour There is plenty of hybrid working available. This is an agency post and Pertemps can offer you: A Dedicated consultant who has access to all roles across the UK and is available for you to speak toAn easy registration process (all done...
-
Islington – ASC – Domestic Assistant
3 weeks ago
Islington, Greater London, United Kingdom Pertemps Social Care Full timeIslington – ASC – Domestic Assistant Pay rate: up to £19.88 per hour There is plenty of hybrid working available. We are currently recruiting for a Social Worker in the Islington area. This role will be as a Domestic Assistant in the Islington area. This is an agency post and Pertemps can offer you: A Dedicated consultant who has access to all roles...
-
Islington, Greater London, United Kingdom Pertemps Social Care Full timeIslington – Children's Social work – Locality Team Pay rate: Up to £35.59 an hour There is plenty of hybrid working available. We are currently recruiting for a Social Worker in the Islington area. This role will be part of the Locality Team in the Islington area This is an agency post and Pertemps can offer you: A Dedicated consultant who has access...
-
Islington, Greater London, United Kingdom Pertemps Social Care Full timeIslington – Children's Social work – Locality Team Pay rate: Up to £35.59 an hour There is plenty of hybrid working available. We are currently recruiting for a Social Worker in the Islington area. This role will be part of the Locality Team in the Islington area This is an agency post and Pertemps can offer you: A Dedicated consultant who has access...
-
Islington, Greater London, United Kingdom Pertemps Social Care Full timeIslington – Children's Social Work – Learning disabilities team Pay rate: up to £33.21 per hour There is plenty of hybrid working available. We are currently recruiting for a social worker in the Islington area. This role will be within a Learning disabilities team in the Islington area. This is an agency post and Pertemps can offer you: A Dedicated...
-
Islington, Greater London, United Kingdom Pertemps Social Care Full timeIslington – Adult's Social Work – Transitions team Pay rate: up to £33.21 per hour There is plenty of hybrid working available. We are currently recruiting for a Social Worker in the Islington area. This role will be within a Transitions team in the Islington area. This is an agency post and Pertemps can offer you: A Dedicated consultant who has access...
-
Islington, Greater London, United Kingdom Pertemps Social Care Full timeIslington – Adult's Social Work – Learning disabilities team Pay rate: up to £33.21 per hour There is plenty of hybrid working available. We are currently recruiting for a social worker in the Islington area. This role will be within a Learning disabilities team in the Islington area. This is an agency post and Pertemps can offer you: A Dedicated...
-
Islington, Greater London, United Kingdom Pertemps Social Care Full timeIslington – Adult's Social Work – Transitions team Pay rate: up to £33.21 per hour There is plenty of hybrid working available. We are currently recruiting for a Social Worker in the Islington area. This role will be within a Transitions team in the Islington area. This is an agency post and Pertemps can offer you: A Dedicated consultant who has access...