Service Charge Officer
2 weeks ago
Islington, London
Full Time - Hybrid
Temporary
We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based and 3 days working from home. The Service Charge Officer will be responsible for the accurate production of service charge statements, answering customer queries, and ensuring administrative tasks are completed promptly.
Requirements
Strong previous experience in an administrative role
Previous experience within a Housing Association is desirable
Able to plan and prioritise high volume workloads
Able to work under pressure and to tight deadlines
Strong attention to detail, self-motivated
Excellent IT skills, including using Excel, Access, Powerpoint, and Word
Excellent communication skills both verbal and writtenRole Expectations
Effectively manage service charge enquiries, providing a responsive, excellent, customer-focused and efficient service
Co-ordinate and manage the end-to-end case management process, including customer contact, investigation and providing a clear and comprehensive response to the query
Producing clear, understandable breakdowns and summaries of service charges for customers
Proactively contact customers promoting the team as a key point of contact for any service charge concerns
Calculate and produce accurate actual and estimated service charges statements
Monitor and analyse the service charge spend on each scheme monthly, investigating and resolving any variations and where required or appropriate, proactively communicating with customers about these variations
Investigate queries, ensuring invoices and costs have been correctly allocated
Liaise with key internal and external partners
Respond to customer enquiries using case management techniques, investigating and escalating issues as necessary
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
-
Service Charge Officer
2 weeks ago
Islington, United Kingdom Service Care Solutions Full timeService Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week...
-
Service Charge Officer
1 week ago
Islington, United Kingdom Service Care Solutions Full timeService Charge Officer Islington, London Full Time - Hybrid TemporaryWe have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...
-
Service Charge Officer
1 week ago
Islington, Greater London, United Kingdom Service Care Solutions Full timeService Charge Officer Islington, London Full Time - Hybrid TemporaryWe have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...
-
Service Charge Officer
1 week ago
Islington, Norfolk, United Kingdom Service Care Solutions Full timeService Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...
-
Service Charge Officer
1 week ago
Islington, Norfolk, United Kingdom Service Care Solutions Full timeService Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...
-
Service Charge Officer
3 weeks ago
Islington, United Kingdom Novax Recruitment Ltd Full timeJob Title: Service Charge Officer Location: IslingtonSalary / Pay Rate: £26 P/H (Umbrella)Job Type: TemporaryThe RoleWe are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Charge Calculations...
-
Service Charge Officer
3 weeks ago
Islington, United Kingdom Novax Recruitment Ltd Full timeJob Title: Service Charge Officer Location: Islington Salary / Pay Rate: £26 P/H (Umbrella) Job Type: Temporary The Role We are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Charge...
-
Service Charge Officer
3 weeks ago
Islington, United Kingdom Daniel Owen Ltd Full timeMonday - Friday Ongoing temp - perm position £18-19p/h PAYE 9am - 5:30pm Office based Must have previous experience within Service Charges for Social Housing Officers work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation: The Service Charge...
-
Service Charge Officer
3 weeks ago
Islington, United Kingdom Daniel Owen Ltd Full timeMonday - Friday Ongoing temp - perm position £18-19p/h PAYE9am - 5:30pm Office based Must have previous experience within Service Charges for Social HousingOfficers work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation:The Service Charge Calculations Team...
-
Service Charge Officer
2 weeks ago
Islington, United Kingdom Retinue Solutions Full timePackage DescriptionDo you have the expertise, attention to detail and dedication to play a key role in delivering timely, accurate, transparent, and high-quality service charges?Are you customer-focused recognising the crucial role that service charge accounts play to support Notting Hill Genesis to live well in their homes?Main ResponsibilityWe are...
-
Service Charge Officer
3 weeks ago
Islington, Norfolk, United Kingdom Service Care Solutions Full timeService Charge Officer Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based and 3 days...
-
Service Charge Officer
4 days ago
Islington, Norfolk, United Kingdom Service Care Solutions Full timeService Charge Officer Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based and 3 days...
-
Service Charge Officer
3 weeks ago
Islington, United Kingdom AKTON Resourcing Ltd Full timeService Charge Officer Islington I am recruiting for a local authority who is looking for someone calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio. Key responsibilities Calculate, invoice and certify service...
-
Service Charge Officer
3 weeks ago
Islington, United Kingdom AKTON Resourcing Ltd Full timeService Charge OfficerIslingtonI am recruiting for a local authority who is looking for someone calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio.Key responsibilitiesCalculate, invoice and certify service charges and...
-
Service Charge Officer
3 weeks ago
Islington, United Kingdom AKTON Resourcing Ltd Remote Work Freelance Full timeService Charge OfficerIslingtonI am recruiting for a local authority who is looking for someone calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio.Key responsibilitiesCalculate, invoice and certify service charges and...
-
Service Charge Officer
3 weeks ago
Islington, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Service Charge Officer to be able to carry out Section 20's on proposed major works. The Leasehold Officer will be responsible for all service charge income and arrears in accordance to the council's procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...
-
Service Charge Officer
3 weeks ago
Islington, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Service Charge Officer to be able to carry out Section 20's on proposed major works. The Leasehold Officer will be responsible for all service charge income and arrears in accordance to the council's procedures. The client understands the pressures of the position and is keen to support all team members in a...
-
Service Charge Officer
3 weeks ago
Islington, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Service Charge Officer to be able to carry out Section 20's on proposed major works. The Leasehold Officer will be responsible for all service charge income and arrears in accordance to the council's procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...
-
Service Charge Officer
3 weeks ago
Islington, Greater London, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Service Charge Officer to be able to carry out Section 20's on proposed major works. The Leasehold Officer will be responsible for all service charge income and arrears in accordance to the council's procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...
-
Service Charge Officer
5 days ago
Islington, United Kingdom Novax Recruitment Ltd Full timeJob Title: Service Charge OfficerLocation: IslingtonSalary / Pay Rate: £26 P/H (Umbrella)Job Type: TemporaryThe RoleWe are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Charge Calculations...