Service Charge Officer

4 weeks ago

Islington, United Kingdom Service Care Solutions Full time

Service Charge Officer
Islington, London
Full Time - Hybrid
Temporary

We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based and 3 days working from home. The Service Charge Officer will be responsible for the accurate production of service charge statements, answering customer queries, and ensuring administrative tasks are completed promptly.
Requirements

  • Strong previous experience in an administrative role
  • Previous experience within a Housing Association is desirable
  • Able to plan and prioritise high volume workloads
  • Able to work under pressure and to tight deadlines
  • Strong attention to detail, self-motivated
  • Excellent IT skills, including using Excel, Access, Powerpoint, and Word
  • Excellent communication skills both verbal and written

Role Expectations

  • Effectively manage service charge enquiries, providing a responsive, excellent, customer-focused and efficient service
  • Co-ordinate and manage the end-to-end case management process, including customer contact, investigation and providing a clear and comprehensive response to the query
  • Producing clear, understandable breakdowns and summaries of service charges for customers
  • Proactively contact customers promoting the team as a key point of contact for any service charge concerns
  • Calculate and produce accurate actual and estimated service charges statements
  • Monitor and analyse the service charge spend on each scheme monthly, investigating and resolving any variations and where required or appropriate, proactively communicating with customers about these variations
  • Investigate queries, ensuring invoices and costs have been correctly allocated
  • Liaise with key internal and external partners
  • Respond to customer enquiries using case management techniques, investigating and escalating issues as necessary


If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

  • Service Charge Officer

    1 month ago

    Islington, United Kingdom Service Care Solutions Full time

    Service Charge OfficerIslington, LondonFull Time - HybridTemporaryWe have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based...

  • Service Charge Officer

    3 weeks ago

    Islington, United Kingdom Service Care Solutions Full time

    Service Charge OfficerIslington, LondonFull Time - HybridTemporaryWe have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based...

  • Service Charge Officer

    3 weeks ago

    Islington, Greater London, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid TemporaryWe have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...

  • Service Charge Officer

    4 weeks ago

    Islington, Greater London, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid TemporaryWe have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...

  • Service Charge Officer

    3 days ago

    Islington, Greater London, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid TemporaryWe have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...

  • Service Charge Officer

    3 days ago

    Islington, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Service Charge OfficerIslington, LondonFull Time - HybridTemporary We are excited about the opportunity for the ideal candidate to be part of our team in Islington, taking on the role of Service Charge Officer. This is a temporary full-time position with a contract duration of 3-6 months. You will enjoy a hybrid work arrangement, spending 2 days in the...

  • Service Charge Officer

    3 days ago

    Islington, Norfolk, United Kingdom Service Care Solutions Ltd Full time

    Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a...

  • Service Charge Officer

    4 weeks ago

    Islington, Norfolk, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...

  • Service Charge Officer

    3 weeks ago

    Islington, Norfolk, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...

  • Service Charge Officer

    4 weeks ago

    Islington, Norfolk, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...

  • Service Charge Officer

    3 weeks ago

    Islington, Norfolk, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...

  • Service Charge Officer

    3 weeks ago

    Islington, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Service Charge Officer Location: Islington Salary / Pay Rate: £26 P/H (Umbrella) Job Type: Temporary The Role We are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Charge...

  • Service Charge Officer

    1 month ago

    Islington, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Service Charge Officer Location: Islington Salary / Pay Rate: £26 P/H (Umbrella) Job Type: Temporary The Role We are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Charge...

  • Service Charge Officer

    3 weeks ago

    Islington, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Service Charge Officer Location: IslingtonSalary / Pay Rate: £26 P/H (Umbrella)Job Type: TemporaryThe RoleWe are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Charge Calculations...

  • Service Charge Officer

    1 month ago

    Islington, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Service Charge Officer Location: IslingtonSalary / Pay Rate: £26 P/H (Umbrella)Job Type: TemporaryThe RoleWe are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Charge Calculations...

  • Service Charge Officer

    3 weeks ago

    Islington, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Service Charge Officer Location: Islington Salary / Pay Rate: 26 P/H (Umbrella) Job Type: Temporary The Role We are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The...

  • Service Charge Officer

    1 month ago

    Islington, United Kingdom Daniel Owen Ltd Full time

    Monday - Friday Ongoing temp - perm position £18-19p/h PAYE 9am - 5:30pm Office based Must have previous experience within Service Charges for Social Housing Officers work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation: The Service Charge...

  • Service Charge Officer

    3 weeks ago

    Islington, United Kingdom Daniel Owen Ltd Full time

    Monday - Friday Ongoing temp - perm position £18-19p/h PAYE 9am - 5:30pm Office based Must have previous experience within Service Charges for Social Housing Officers work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation: The Service Charge...

  • Service Charge Officer

    3 days ago

    Islington, Greater London, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Service Charge OfficerLocation: IslingtonSalary / Pay Rate: £26 P/H (Umbrella)Job Type: TemporaryThe RoleWe are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Charge Calculations...

  • Service Charge Officer

    1 month ago

    Islington, United Kingdom Daniel Owen Ltd Full time

    Monday - Friday Ongoing temp - perm position £18-19p/h PAYE9am - 5:30pm Office based Must have previous experience within Service Charges for Social HousingOfficers work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation:The Service Charge Calculations Team...