Customer Service and Sales Representative

2 weeks ago


Islington, United Kingdom Bliss Promotions Full time

Are you a natural problem solver with a passion for delivering top-notch customer service? We have an exciting opportunity for a Customer Service and Sales Representative to join our dynamic team. As a vital part of our customer-focused crew, you'll be the voice of our company, ensuring our valued customers receive the support and assistance they deserve. If you thrive in a fast-paced environment and are driven to go the extra mile, this role is made for you

Your Impactful Duties:
Customer Delight Expert:

- Become the go-to person for customers, addressing inquiries and resolving issues with professionalism and care.

Product Prodigy:

- Be the expert on our products, assisting customers with valuable information, pricing, and order status updates.
- Seamlessly process orders, returns, and exchanges, ensuring a seamless shopping experience.

Efficient Organizer:

- Maintain and update customer records, keeping our database accurate and up-to-date.
- Collaborate with cross-functional teams, working together to ensure customers' needs are met.

Feedback Champion:

- Spot opportunities to enhance our processes and provide valuable feedback to management.
- Your insights will help us evolve and elevate our customer service.

Your Skillset & Qualifications:
Education & Experience:

- High school diploma or equivalent is a must; an associate's degree is a valuable plus.
- Previous experience in fast-paced customer service roles is highly desirable, setting you up for success.

Communicative Maestro:

- Excellent verbal and written communication skills will be your ticket to customer satisfaction.
- Your ability to think quickly on your feet will shine in resolving issues effectively.

Tech-Savvy Navigator:

- Multitasking and prioritizing tasks come naturally to you, ensuring a seamless workflow.

Attention to Detail:

- With your keen eye for detail, you'll ensure data entry is accurate and precise.

Collaborative Spirit:

- You're a team player through and through, yet thrive in handling responsibilities independently.

We Offer More than Just a Job:
Benefits Beyond Compare:

- Paid time off and holidays will keep you refreshed and energized.
- Our retirement savings plan with employer match sets you up for a secure future.

Path to Growth:

- Embrace career development opportunities as you embark on a journey of professional advancement.

Ready to Make a Difference?

**Salary**: £29,500.00-£32,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Work Location: In person



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