Housing Services Officer

3 weeks ago

Islington, United Kingdom Recroot Ltd Full time

Recroot are looking for a Housing Services Officer to join our client based with Islington Council.

This role is starting asap, working Mon to Fri full time in an ongoing contract.

1. To provide a customer service function to people presenting to the Customer Centre with a housing need and or tenancy management enquiries. Interacting with members of the public, providing initial advice and assistance to ensure their queries are dealt with as swiftly and efficiently as possible.

2. To ensure a prompt, courteous and helpful response when dealing with queries from tenants/residents, members of the public or their representatives, including elected Members, outside agencies and partner organizations.

3. To be readily identifiable as a Housing Tenant Triage Officer and comply with the dress code and/or uniform provided.

4. To interview, make an initial assessment and log r tenants/residents, customer’s enquiries on the Council’s internal housing system (HTS Triage Form), scanning and indexing related documents and completing detailed notes and reports on case files.

5. To sign post and refer tenants/residents to relevant internal teams and to other agencies as necessary for advice on Tenancy matters, welfare rights, social services, immigration and other issues using referral procedures.

7. To participate in appropriate training needs to gain a satisfactory level of knowledge appropriate for advising clients.

8. Constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with your own development and that of your role.

9. To carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation. 10. Undertake other duties compatible with your learning and development as required.

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 6 months

**Salary**: £19.30 per hour

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: 799521
Expected start date: 20/02/2023

  • Housing Services Officer

    15 hours ago

    Islington, United Kingdom AKTON Resourcing Ltd Full time

    Housing Services OfficerIslingtonI am recruiting for a local authority who is looking for someone to provide a customer service function to people presenting to the Customer Centre with a housing need and or tenancy management enquiries. Interacting with members of the public, providing initial advice and assistance to ensure their queries are dealt with as...

  • Housing Services Officer

    23 hours ago

    Islington, United Kingdom AKTON Resourcing Ltd Full time

    Housing Services Officer Islington I am recruiting for a local authority who is looking for someone to provide a customer service function to people presenting to the Customer Centre with a housing need and or tenancy management enquiries. Interacting with members of the public, providing initial advice and assistance to ensure their queries are dealt with...

  • Housing Management Officer

    2 weeks ago

    Islington, Greater London, United Kingdom Venn Group Full time

    Housing Management OfficerRef: 81558 A highly reputable charity based in London are currently recruiting for a Housing Management Officer to join their team on a temp/fixed term basis. This role will focus on carrying a full housing management service to vulnerable clients in supported housing. Length of contract: 6 months temporary or FTCHours: 37.5 hours...

  • Complaints Officer

    1 month ago

    Islington, United Kingdom Daniel Owen- UK Full time

    Contract Type: - Permanent- Location: - Islington- Industry: - Property Services- Salary: - £18 - £22 per hour- Start Date: - ASAP- Duration: - Temp to Perm- REF: - SR- CS56_1677076810- Contact Name: - Sophie Rowley- Job Published: - 17 minutes ago**Complaints Officer Role - Housing / Repairs** **North London** **Temp to Perm Role** Leading Social...

  • Complaints Officer

    4 weeks ago

    Islington, United Kingdom Daniel Owen- UK Full time

    Contract Type: - Temporary- Location: - Islington- Industry: - Property Services- Salary: - £16 - £17.50 per hour- Start Date: - ASAP- Duration: - Temp to Perm- REF: - SR- I569_1682435377- Contact Name: - Sophie Rowley- Job Published: - about 2 hours ago**Complaints Officer Role - Housing / Repairs** **North London** **Temp to Perm Role** Leading Social...

  • Housing Solutions Officer

    4 weeks ago

    Islington, United Kingdom Critical Project Resourcing Full time

    **Housing Solutions Officer** - Ref: _VR/42058 JL - Experience providing housing options advice - Knowledge of issues relating to homelessness and welfare reforms - Experience dealing with landlords under the Protection of Eviction Act - Extensive knowledge of the Housing Act 1996 and the Homelessness Reduction Act 2017 Roles and responsibilities of this...

  • Housing Solutions Officer

    4 weeks ago

    Islington, United Kingdom kane recruitment Full time

    *ACTUAL RATE £22 PAYE* Extensive experience with housing options and advice - specifically with homelessness and welfare reforms. Have dealt with landlords - under the Protection of Eviction Act - Computer literate ( Very good with excel and familiar with database ) Knowledge of relevant homeless legislation relating to homelessness and housing needs,...

  • Housing Solutions Officer

    1 day ago

    Islington, United Kingdom Fox Morris Group Full time

    Are you an **Housing Solutions Officer **looking for a new opportunity? I am working with **Haringey Council.** **Rate - £22 per hour** **Essentials.** - Extensive experience with housing options and advice - specifically with homelessness and welfare reforms. - Have dealt with landlords. - Under the Protection of Eviction Act - Knowledge of relevant...

  • Service Charge Officer

    2 weeks ago

    Islington, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Service Charge Officer Location: IslingtonSalary / Pay Rate: £26 P/H (Umbrella)Job Type: TemporaryThe RoleWe are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Charge Calculations...

  • Service Charge Officer

    2 weeks ago

    Islington, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Service Charge Officer Location: Islington Salary / Pay Rate: £26 P/H (Umbrella) Job Type: Temporary The Role We are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Charge...

  • Service Charge Officer

    2 weeks ago

    Islington, United Kingdom Daniel Owen Ltd Full time

    Monday - Friday Ongoing temp - perm position £18-19p/h PAYE 9am - 5:30pm Office based Must have previous experience within Service Charges for Social Housing Officers work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation: The Service Charge...

  • Service Charge Officer

    2 weeks ago

    Islington, United Kingdom Daniel Owen Ltd Full time

    Monday - Friday Ongoing temp - perm position £18-19p/h PAYE9am - 5:30pm Office based Must have previous experience within Service Charges for Social HousingOfficers work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation:The Service Charge Calculations Team...

  • Service Charge Officer

    2 weeks ago

    Islington, United Kingdom AKTON Resourcing Ltd Full time

    Service Charge OfficerIslingtonI am recruiting for a local authority who is looking for someone calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio.Key responsibilitiesCalculate, invoice and certify service charges and...

  • Service Charge Officer

    2 weeks ago

    Islington, United Kingdom AKTON Resourcing Ltd Full time

    Service Charge Officer Islington I am recruiting for a local authority who is looking for someone calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio. Key responsibilities Calculate, invoice and certify service...

  • Service Charge Officer

    1 week ago

    Islington, United Kingdom Ackerman Pierce Ltd Full time

    My client is seeking an experienced Service Charge Officer to be able to carry out Section 20's on proposed major works. The Leasehold Officer will be responsible for all service charge income and arrears in accordance to the council's procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...

  • Service Charge Officer

    1 week ago

    Islington, United Kingdom Ackerman Pierce Ltd Full time

    My client is seeking an experienced Service Charge Officer to be able to carry out Section 20's on proposed major works. The Leasehold Officer will be responsible for all service charge income and arrears in accordance to the council's procedures. The client understands the pressures of the position and is keen to support all team members in a...

  • Housing Administrator

    1 month ago

    Islington, United Kingdom Reed Business Support Full time

    My client, a national Housing provider, are currently recruiting a dedicated and organised Regional Housing Administrator to join the Housing operations team based at both our Bow and Islington offices. What you’ll be doing: You’ll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our...

  • General Needs Housing Officer

    1 month ago

    Islington, United Kingdom BDS Northern Full time

    BDS are currently recruiting for an experienced Housing Officer - General Needs The role will involve - Dealing with tenancy enquiries - General inspections - Handling low-level ASB's - Mutual Exchanges Pay rate: £18.45 PAYE or £24.26 Umbrella Pay. Mileage is paid at 45p per mile. This is a full time, temporary ongoing position to start...

  • Service Charge Officer

    1 week ago

    Islington, United Kingdom AKTON Resourcing Ltd Remote Work Freelance Full time

    Service Charge OfficerIslingtonI am recruiting for a local authority who is looking for someone calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio.Key responsibilitiesCalculate, invoice and certify service charges and...

  • Service Charge Officer

    1 week ago

    Islington, Greater London, United Kingdom Ackerman Pierce Ltd Full time

    My client is seeking an experienced Service Charge Officer to be able to carry out Section 20's on proposed major works. The Leasehold Officer will be responsible for all service charge income and arrears in accordance to the council's procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...