Complaints Officer

Contract Type: - Temporary- Location: - Islington- Industry: - Property Services- Salary: - £16 - £17.50 per hour- Start Date: - ASAP- Duration: - Temp to Perm- REF: - SR- I569_1682435377- Contact Name: - Sophie Rowley- Job Published: - about 2 hours ago**Complaints Officer Role - Housing / Repairs** **North London** **Temp to Perm Role** Leading Social...

To manage and respond to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring the target timescales are met and appropriate remedies and redress are identified and implemented. To provide one stop resolution to customer complaints, through effective identification of the root cause of issues and...

**JOB DESCRIPTION** **POST TITLE: Parking Support Officer** **DIVISION / UNIT: Environment - Traffic and Parking Services** **REPORTS TO: Parking Operations Manager** **PRIMARY JOB FUNCTION** To be the first point of contact for all ‘resident visitor’ related RingGo permit enquiries, complaints, technical issues and refund requests. To also provide...

Our client is a leader within the built environment, working on multi-million projects throughout the UK. To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively...

**Purpose of Job** - To discharge the Council’s statutory obligations under the Public Health Act 1936 and the Prevention of Damage by Pests Act 1949 ensure that, so far as is practicable, the City of Westminster is kept free from rats, mice and other vermin. **All Steps** - To deliver a customer focused, high quality service in accordance with the agreed...

Fox Morris are working with London Borough of Islington Council in relations to finding a Animal Welfare Officer (Dangerous Dogs) to start work ASAP! **Responsibilities** - The job role will involve collecting stray dogs and kennel duties. Investigating Animal Welfare, barking dogs and ASB complaints. You will be required to work Monday-Friday...

**ANIMAL WELFARE OFFICER/DOG WARDEN** **PRIMARY JOB FUNCTION** - Responsible for administering animal welfare legislation and providing advice and support towards promoting the well-being, safety and health of animals. **DUTIES AND RESPONSIBILITIES** - To administer animal welfare legislation, advise on animal welfare matters and promote well-being, safety...

**Job Title: Triage Officer** **Contract: Temp 3 months on going** **Hours: 35, 9am-5pm** **Location: Islington** **DBS: Enhanced** *** **Purpose of the Role** I am representing a client based in Islington, who are looking for someone to be the first point of contact for members of the public who are homeless or are threatened with homelessness. You...

**Key responsibilities** A knowledge and understanding of current issues relating to social housing and social housing repairs. 1. To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. 2. Experience of working in a contact centre answering high volume of calls to ensure targets are met. 3. Experience of dealing...

**Key responsibilities** A knowledge and understanding of current issues relating to social housing and social housing repairs. 1. To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. 2. Experience of working in a contact centre answering high volume of calls to ensure targets are met. 3. Experience of dealing...

**Key responsibilities** A knowledge and understanding of current issues relating to social housing and social housing repairs. 1. To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. 2. Experience of working in a contact centre answering high volume of calls to ensure targets are met. 3. Experience of dealing...

**Key responsibilities** A knowledge and understanding of current issues relating to social housing and social housing repairs. 1. To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. 2. Experience of working in a contact centre answering high volume of calls to ensure targets are met. 3. Experience of dealing...

Our client is a leader within the built environment, working on multi-million projects throughout the UK. JOB DESCRIPTION: To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively...

Guest Services Manager (Duty Manager)to join the Front Office Department at the St Giles Hotel in London . Located in the heart of the historic West End, Londons main commercial and entertainment centre. Guest Services Manager (Duty Manager) you will assist, under the direction of the Front Office Manager, in the management of Reception operations,...

Guest Services Manager (Duty Manager)to join the Front Office Department at the St Giles Hotel in London . Located in the heart of the historic West End, Londons main commercial and entertainment centre. Guest Services Manager (Duty Manager) you will assist, under the direction of the Front Office Manager, in the management of Reception operations,...

AH1004/1_1712738386 Posted: 10/04/2024 - £18.00 - £20.00 per hour - Islington, London - TEMPORARY **Monday - Friday** **9am - 5pm** **Office based** **Ongoing Temp** **£18-20p/h (PAYE)** **Must have previous experience dealing with tenancy/Estate Services** **Key responsibilities** To ensure the Estate Services teams are provided with the highest...

**What's involved with this role**: **Job Ref: Islington RQ1230746** **_A Standard DBS disclosure is listed as a requirement for this role_** The team requires a Customer Services Advisor to join the Housing Property Services within the Repairs Team. You will have considerable proven experience of delivering front line customer focused services, including...

We require a Business Support Officer to assist us with a peak in workload relating to complaints, case work and leaks. The Customer Relationship Team is one of the most high profile teams in Housing working on a varied scope of work in Building Maintenance. We are looking for ambitious, committed people who want to learn and enjoy working in a fast paced...

**JOB DESCRIPTION** Seven Social Care are looking for an experienced Dog Warden for Islington Council on a temp contract initially. **The role**: Responsible for administering animal welfare legislation and providing advice and support towards promoting the well-being, safety and health of animals. **Key Responsibilities**: - To administer animal welfare...

We are looking for a Guest Services Manager (Duty Manager)to join the Front Office Department at the St Giles Hotel in London .St Giles London offers the citys best value for honest comfort and incredible convenience.Located in the heart of the historic West End, Londons main commercial and entertainment centre.Our mission is to bring the St Giles experience...