Ssc Senior Team Leader

3 days ago

Liverpool, United Kingdom BDO Full time

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.

Our clients are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them.

We’ll broaden your horizons

Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you’ll have the chance to work on exciting projects and develop your skillset. There’s real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you’re just starting out. If you want to work on important projects and explore your potential, we’ll give you the friendly, supportive working environment to go far.

We’ll help you succeed

Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.

You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients.

The role of a Senior Team Leader is to empower, inspire, support and develop the capabilities of not just their direct reports but the team as a whole to set them and their clients up for success.

It involves meeting regularly with their Team Leaders managing, coaching, motivating and engaging their them throughout the year to ensure they achieve their full potential, with the ability to flex their style as needed to support and develop the individuals within the team.

The Senior Team Leader role includes a number of key areas:
Wellbeing
- Have an oversight and monitor absences, including holidays, sickness absence and other absences within Workday ensuring that requested absences fit in with the needs of the department and are in line with the relevant Firm policies
- Where appropriate, consult with the Partner and/or HR to ensure any wellbeing issues are addressed consistently and in a timely fashion
- Champion Wellbeing policy, innovations and engagement throughout your direct reports and the wider team

Recruitment and Onboarding
- Responsible for the new Team Member’s local onboarding and induction process, including the allocation of buddies and devising new starter training programmes within the hub, linking in with national and SSC induction schedules as appropriate.
- Drive and support the integration of new employees to understand the Firm and Streams activity, priorities, policy, and strategy
- Understand new Team Member’s role and work with them to set SMART objectives in line with expectations and review performance ahead of the end of the probation period.
- Deliver and maintain a Road to Competency pathway for each individual with in the there team
- Meet regularly with Team leader to provide support, give direction, answer queries, monitoring performance and quality (working with SME’s to help support the technical aspects).
- Be accountable for and drive the recruitment process throughout working with the wider SSC Talent team/ SSC recruitment team and also the SME’s to select new joiners at all grades, following the firm’s recruitment process.

Performance Management
- Take time to understand the Achieving My Potential framework
- Work with Team Leaders and team members to set and continually review SMART objectives for the performance reviews monthly, mid year and annual review basis
- Accountable for the completion of statutory training compliance and assigning additional training through the Workday platform
- Enable and manage the flow of Management Information through the entire team including productivity and quality performance requirements
- Drive a feedback culture throughout the team to enable team member and team leaders take responsibility for obtaining feedback and job quality reviews enabling a robust understanding of their performance throughout the year
- Instigate regular insightful performance review process with input from the technical team in order to provide honest and constructive feedback in a timely manner to the team members
- Have open and honest coaching conversations to help Team Member identify/address strengths and development areas
- Identify succession pipelines in both technical and people manage

  • Team Leader

    1 day ago

    Liverpool, United Kingdom Purchasing Professionals Full time

    My client, an accountancy and business advisory firm, are seeking a **Team Leader **to join their ever-expanding shared service centre/Tax department in Liverpool. **The Role**: The role of a Team Leader / People Manager is to empower, inspire, support, and develop the capabilities of their team members to set them and their clients up for success. It...

  • Ssc Supervisor

    7 months ago

    Liverpool, United Kingdom BDO Full time

    **Ideas | People | Trust** We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and...

  • Ssc Associate

    7 months ago

    Liverpool, United Kingdom BDO Full time

    **Ideas | People | Trust** We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and...

  • Ssc Business Analyst

    17 hours ago

    Liverpool, United Kingdom BDO UK LLP Full time

    **Ideas | People | Trust** We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead...

  • Team Leader Accounts

    1 day ago

    Liverpool, United Kingdom Purchasing Professionals Full time

    My client, an **Accountancy & Business Advisory Firm** with offices throughout the UK are looking to recruit a **Team leader Accounts** / **Senior Associate,** within their large Shared Service Centre based in Liverpool City Centre. You will join the BSO (Business Services & Outsourcing) Support team. This team is one of several Hubs within the companies...

  • Accounts Team Leader

    3 days ago

    Liverpool, United Kingdom Purchasing Professionals Full time

    My client, a leading Business Services Advisory Accountancy firm are looking to recruit an **Associate** **Outsourcing Accounts Team Leader** to join their team based in central Liverpool at their Shared Service Centre (SSC). You will work internally within the business providing support to the client facing members of the firm. SSC Associate Team Leaders...

  • Ssc Senior Assistant

    1 day ago

    Liverpool, United Kingdom BDO Full time

    **Ideas | People | Trust** We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. **We’ **ll broaden your horizons** Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale...

  • Resourcing Team Leader

    16 hours ago

    Liverpool, United Kingdom BDO Full time

    Ideas | People | Trust - We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. - Our clients are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead...

  • Ssc Associate

    3 days ago

    Liverpool, United Kingdom BDO Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead...

  • Ssc Personal

    3 days ago

    Liverpool, United Kingdom BDO Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead...

  • Senior Associate Accounts

    3 days ago

    Liverpool, United Kingdom Purchasing Professionals Full time

    My client, an **_Accountancy & Business Advisory _**_Firm_ with offices throughout the UK are looking to recruit within their large SSC based in Liverpool City Centre. Your role as **Senior Associate** **Accounts** is within one of several hubs based at the rapidly growing shared service centre. You will work internally within the business providing support...

  • Semi Senior Audit Support Manager

    3 days ago

    Liverpool, United Kingdom PP Associates Full time

    My client, a Business Advisory Service & Accounts Practice is looking to recruit an experienced and dynamic **_Semi Senior / _Audit Support Assistant Manager** to join the Shared Service Centre (SSC) based in central Liverpool. This team is one of several Hubs within the companies rapidly growing (SSC). **Overview** The SSC is looking to recruit a...

  • Tax Senior Associate

    16 hours ago

    Liverpool, United Kingdom Purchasing Professionals Full time

    My client, an _Accountancy & Business Advisory Firm_ with offices throughout the UK & overseas are looking to recruit within their large SSC based in Liverpool City Centre. The firm is looking to recruit a**Senior Associate to join the Tax Hub based in central Liverpool.** This team is one of several Hubs within the companies rapidly growing Shared Service...

  • Management and Statutory Accounts Senior Assistant

    3 days ago

    Liverpool, United Kingdom Purchasing Professionals Full time

    My client, an **_Accountancy & Business Advisory _**_Firm_ with offices throughout the UK are looking to recruit within their large SSC based in Liverpool City Centre. The firm is looking to recruit a dynamic **Management & Statutory Accounts Senior Assistant** to join the Accounts Hub based in central Liverpool. This team is one of several Hubs within the...

  • Ssc Assistant

    7 months ago

    Liverpool, United Kingdom BDO Full time

    **Ideas | People | Trust** We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and...

  • Team Leader Accounts

    1 day ago

    Liverpool, United Kingdom Purchasing Professionals Full time

    My client, an **Accountancy & Business Advisory Firm** with offices throughout the UK are looking to recruit a **Team leader Accounts** / **Associate,** within their large Shared Service Centre based in Liverpool City Centre. You will join the BSO (Business Services & Outsourcing) Support team. The main responsibilities for a BSO Associate are team...

  • Senior Accounts Assistant

    16 hours ago

    Liverpool, United Kingdom Purchasing Professionals Full time

    **Role Overview**: My client, an Accounts Practice & business services provider is looking to recruit a dynamic _Senior Assistant_ to join the Accounts Hub based in central Liverpool. This team is one of several Hubs within the companies rapidly growing Shared Service Centre (SSC). SSC team members work internally within the business providing support to the...

  • Team Leader

    5 days ago

    Liverpool, United Kingdom Sales and Marketing Partners Full time

    As a Team Leader you will manage your team of sales associates, ensuring that high standards are met, promote our client’s brand, answer questions and provide customers with innovative solutions to streamline the buying experience. With amazing career progression, we will train and develop you on a leadership track towards a Senior role. **Benefits for...

  • Recruitment Team Lead

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Leader Engineering Full time

    About the RoleAt Leader Engineering, we are seeking a skilled Recruitment Team Lead to join our team. As a key member of our organization, you will be responsible for leveraging data-driven strategies to optimize recruitment efficiency and uncover growth opportunities.With a strong focus on performance management and team development, you will build a...

  • Team Leader

    7 months ago

    Liverpool, United Kingdom Social Care Recuiting Full time

    _We understand your worth - _**you're rare talent!**_ - _We'll do all the leg work for you arranging interviews & filling in details_ - _We'll have the awkward compensation conversations, so you don't have to_ - _We'll enable you to make the most informed decision with our full support and advice_ **We are representing children's care providers in the...