Ssc Associate

5 days ago


Liverpool, United Kingdom BDO Full time

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.

Our clients are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them.

We’ll broaden your horizons

Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you’ll have the chance to work on exciting projects and develop your skillset. There’s real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you’re just starting out. If you want to work on important projects and explore your potential, we’ll give you the friendly, supportive working environment to go far.

We’ll help you succeed

Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.

You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients.

The Role:
This will be a challenging and rewarding role where you will:

- Support regional client facing tax teams with review and QA of personal and expatriate tax returns processed by the tax hub team
- Also involved in employment tax or new projects within the team
- Monitor throughput, productivity and accuracy of team members’ output
- Embed a continuous improvement ethic through effective monitoring and route cause analysis of errors and omissions
- Deliver coaching and feedback to team members to help improve quality and aid in their development
- Work extensively with BDO’s tax software and workflow tools
- Deliver QA outputs to agreed timescale, quality and volume
- Deal with internal queries with colleagues and teams across BDO UK
- Provide support to other colleague teams in the SSC dependent upon seasonality of core work
- Build relationships with colleagues and stakeholders in local offices
- Provide cover for the Tax Hub Senior Associates during holidays and absences
- Monitor throughput, productivity and accuracy of team members’ output ensuring team and individuals deliver SLA’s and KPI’s- Role specific training will be provided

Technical requirements and professional skills:

- ATT Qualified or equivalent QBE
- Demonstrable experience of Personal and Expatriate tax work
- Well presented with a professional level of communication - both verbal and written
- Good time management, organisation skills and the ability to prioritise and complete tasks with limited supervision
- Viewed by others as a trusted advisor and advocate
- Energised, enthusiastic and results orientated
- Ability to work well in a team environment - mentoring/supervising experience is advantageous
- Ability to use own initiative and take a flexible approach

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside


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