Customer Service Advisor

3 weeks ago


Wigan, United Kingdom Lowri Beck Services Full time

Lowri Beck are looking for Customer Service Advisors to join our contact centre based in Wigan town centre on a hybrid working basis. Working within our data services team, you will be taking inbound calls as well as contacting customers via outbound callsto take meter readings and book appointments.

Key Information
- 37.5 hours per week between 8am - 8pm Monday - Sunday
- Hybrid - Work from home but travel to Wigan office at least 2 days per week
- £21,450.00 per annum (£11.00 per hour)

**Responsibilities**:

- Handle calls with suppliers and/or their customers regarding taking their meter readings and booking in appointments for a range of things e.g., a visit from a meter reading operative, while ensuring that excellent customer service is provided.
- Managing customer appointments including liaising with different departments to come to a suitable resolution for the customer.
- Administration duties on internal systems such as generating letters to be sent out to customers.
- Any other ad hoc duties as requested by your manager and the Directors of the company.
- You may be asked to assist in other departments based on the need of the contact centre.

What we are looking for
- Good level of education (minimum GCSE level including English & Maths or equivalent).
- Excellent telephone manner.
- Experience working in a fast-paced environment, with previous customer service experience (ideally telephone based or customer facing) being advantageous.
- Computer literate with the ability to operate Microsoft Office.
- Excellent communication and interpersonal skills, with the ability to work as part of a team and using own initiative.
- Good organisational and administrational skills.

Please note this role is being handled by our internal recruitment team and no agency support is required at this time



  • Wigan, United Kingdom Search Consultancy Full time

    **Customer Service Advisor - £22,000 to £24,000 + bonuses - Monday to Friday - Wigan - Immediate Starts!** **Role**:Customer Service Advisor **Location**:Wigan (WN6) **Salary**: £22,000 - £24,000 + two Bonuses throughout the year! **Hours**:Monday to Friday - 8:30am to 4:30pm **The company** Reputable manufacturing company with over 35 years...


  • Wigan, United Kingdom Pertemps Network Group Full time

    **Job Description**: Job Title: Customer Service Advisor Location: Wigan (WN5 0XA) **Salary**: £22,000- £24,000 (DOE) Shifts: Monday - Friday 08:30- 16:30 Contract Type: Permanent The Company Our client are market leading manufacturers of fibreglass roofing systems with over 35 years' experience in this market. They are looking to expand our technical...


  • Wigan, United Kingdom Pertemps Network Group Full time

    **Job Description**: Job Title: Customer Service Advisor Location: Wigan (WN5 0XA) **Salary**: £22,000- £24,000 (DOE) Shifts: Monday - Friday 08:30- 16:30 Contract Type: Permanent The Company Our client are market leading manufacturers of fibreglass roofing systems with over 35 years' experience in this market. They are looking to expand our technical...


  • Wigan, United Kingdom Product Care Group Full time

    **Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Customer Engagement Advisor position could be the perfect role for you!** **Product Care** are specialists in delivery, inventory...


  • Wigan, United Kingdom Kingdom Recruitment Full time

    **Customer Service Advisor** We are currently recruiting for an experienced Customer Service Advisor to join an inbound team for a well-Known Distribution company Based in Wigan, Martland Mill Industrial, WN5 area. You will be working within the Customer Service Advisor call centre to ensure that First class customer service is Provided. **Working...


  • Wigan, United Kingdom Candidate Source Ltd Full time

    Are you a people person looking for a Customer Service Advisor position? Do you have a positive self-motivated mindset? Have you got what it takes to be an exceptional team player? Well, this position could be right up your street! We are now on the hunt to find a Customer Service Advisor, with a can-do attitude, to join a successful company with some...


  • Wigan, United Kingdom Meriden Media Full time

    **The Company** Our client are market leading manufacturers of fibreglass roofing systems with over 35 years’ experience in this market. They are looking to expand our technical department to ensure that they stay ahead in this environment. We are currently recruiting for a Customer Service Advisor to join our client’s team at their offices in Wigan....


  • Wigan, United Kingdom Search Consultancy Full time

    **Technical Customer Service Advisor - £22,000 to £24,000 + bonuses - Monday to Friday - Wigan - Immediate Starts!** **Role**:Technical Customer Service Advisor **Location**:Wigan (WN6) **Salary**: £22,000 - £24,000 + two Bonuses throughout the year! **Hours**:Monday to Friday - standard office hours **Benefits of Technical Customer Service...


  • Wigan, United Kingdom Product Care Group Full time

    **Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Delivery Experience Advisor position could be the perfect role for you!** **Product Care Group** are specialists in delivery,...


  • Wigan, United Kingdom Product Care Group Full time

    **Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Delivery Experience Advisor position could be the perfect role for you!** **Product Care Group** are specialists in delivery,...


  • Wigan, United Kingdom Product Care Group Full time

    **Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Delivery Experience Advisor position could be the perfect role for you!** **Product Care Group** are specialists in delivery,...


  • Wigan, United Kingdom NHS Professionals Full time

    **About The Role**: **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture...


  • Wigan, United Kingdom APCOA Ireland Full time

    **The Role**: **Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum** - Do you have customer service experience?_ - Are you a good communicator?_ An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum** - Do you have customer service experience?_ - Are you a good communicator?_ An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - Based in Wigan** **Do you like working in a large diverse team? Are you happy to multi task and provide a service with a smile?** **Are you always looking to provide the best solution for the customer and take satisfaction from providing great customer service?** Full time (40 hours) £10.44 Per...


  • Wigan, United Kingdom NHS Professionals Full time

    About The Role **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture truly...


  • Wigan, United Kingdom Dino Decking Ltd Full time

    We are seeking a talented and motivated individual to join our team as a Customer Support Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our valued customers. You will be working in a fast-paced environment where you will need to multitask and work independently. **Responsibilities**: - Assist...


  • Wigan, United Kingdom Dino Decking Ltd Full time

    We are seeking a talented and motivated individual to join our team as a Customer Support Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our valued customers. You will be working in a fast-paced environment where you will need to multitask and work independently. **Responsibilities**: - Assist...


  • Wigan, Wigan, United Kingdom Calisen Metering Full time

    The Vacancy We are Calisen. We own and manage essential energy infrastructure assets that offer smarter energy for all. Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we're creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values....


  • Wigan, Wigan, United Kingdom Calisen Metering Full time

    We are Calisen, a company dedicated to owning and managing essential energy infrastructure assets, providing smarter energy solutions to everyone.At Calisen, we are on a mission to create a more sustainable future by offering smart metering, data services, EV charging infrastructure, and heat electrification. All while upholding our core business values and...