Administrator

3 weeks ago


Earls Colne, United Kingdom Primary Care Careers Full time

**About the Role**:
The Pump House Surgery in Earls Colne has an opportunity for an administrator to join our busy practice support team, on a part time basis, hours to be discussed at interview, to help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.

The main responsibilities of the role include:

- Welcoming patients to the surgery.
- Taking telephone calls from patients and booking appointments.
- Opening, scanning and matching incoming post.
- Actioning tasks on the clinical system.
- Undertaking a variety of administrative duties, to assist the smooth running of the practice.

You will ideally have experience of working in a busy environment, have a positive attitude with the ability to demonstrate good team working, communication skills and an excellent standard of patient care, with the following skills/experience:

- Organised, adaptable, and friendly.
- Previous experience of working with the public.
- Keen to help us provide high levels of customer service.
- Confident to work as part of a team but also ability to think on your feet and work independently.
- Strong IT and administration skills. General practice experience and a knowledge of SystmOne would be an advantage, although full training and ongoing support will be provided.

**About Us**:
We are a well-established rural dispensing practice with a growing list size of 8000 patients. Our team is made up of GPs, nurses, HCAs, dispensers, administrators and management. We are also supported by a clinical pharmacist, physiotherapists, and a social prescriber. We are committed to quality and innovation within a positive and supportive culture.

Earls Colne is a picturesque and historic village situated between Chelmsford and Colchester. The towns of Halstead and Colchester are about 3 & 10 miles distant respectively. There are mainline train services from Marks Tey and Kelvedon to London Liverpool Street (54 mins) and access to A12 at Kelvedon.

**Disclosure and Barring Service Check



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