Customer Advisor

5 months ago

Romsey, United Kingdom Underdog Recruitment Full time

Are you a **great communicator** with an **excellent eye for detail**?

Are you on the lookout for a career move where **your unique talents are truly valued**?

Does the idea of joining a team that **appreciates your skills** excite you?

Are you passionate about making a **meaningful impact** in the world of energy?

Well, read on...

Our client, a team of highly acclaimed engineers specialising in renewable energy solutions for homes and businesses, is seeking someone like you to join their team as a Renewable Energy Customer Advisor.

**Why join them?**

**Passionate Team**: Dive into a team brimming with passion, clear in the high-quality service they deliver and the glowing reviews from satisfied customers.

**Nurturing Culture**: Experience the warmth and support of a close-knit team where collaboration is key, creating a positive and uplifting work atmosphere.

**Growth Opportunities**: They believe in nurturing talent from within and actively support your professional and personal development journey.

**Your Role**:
As a Renewable Energy Customer Advisor, you'll be at the heart of maintaining positive relationships with new and existing customers. Here's a look at what you'll be doing:

- Creating and sending customer proposals and contracts with a diligent touch.
- Collaborating with surveyors, suppliers, and other stakeholders to ensure smooth operations.
- Conducting heat loss calculations promptly and accurately - full training will be provided
- Stepping up to various tasks as needed, from calculations to sales calls, to keep the team running smoothly.

**Who You Are**:

- A natural at building connections, both with customers and colleagues, as teamwork is the foundation.
- Possess a keen eye for detail, catching subtleties that others might overlook.
- Familiarity with CRM systems, ideally HubSpot/Salesforce, is a plus.
- Thrive in a dynamic, fast-paced environment.
- Organised and methodical in your approach to tasks.
- No prior renewable energy experience required - just bring your willingness to learn and a can-do attitude, as full training will be provided.

**The Package**:

- Up to £25,000 per annum + a potential bonus of up to £5,000.
- 22 Days holiday + Bank Holidays (with increases each year, up to 30 days max).
- Vitality healthcare coverage.
- Pension plan.
- Throughout the year, enjoy little extras to brighten your day - like recent treats such as advent calendars and even a turkey

This is a full-time, office-based position, Monday to Friday.

**Start Date**: As soon as possible. The interview process is one stage where possible and you will meet with your Line Manager and Managing Director.

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- Please tell us more about what you enjoy doing in your spare time

**Experience**:

- customer service: 2 years (preferred)
- Sales administration: 1 year (preferred)

Ability to Commute:

- Romsey, Hampshire (required)

Work Location: In person

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