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Customer Advisor
7 months ago
Are you a skilled communicator with a keen eye for detail?
Are you seeking a career move where your talents are genuinely valued?
Welcome to an opportunity where your passion for making a meaningful impact aligns perfectly with our clients mission in the world of renewable energy.
**Why Choose This Company?**
- Our clients team of highly acclaimed engineers is more than just a group of experts—they are a community fuelled by passion. They deliver a high-quality service that is reflected by glowing reviews from satisfied customers.
- Collaboration isn't just a buzzword here—it's the cornerstone of the companies success so far. They are committed to unwavering support and guidance, its an environment where every team member can thrive and grow.
- Your journey isn't just about the role you start with—it's about the potential you have to evolve and excel. They nurture the team from within and providing ample opportunities for your professional and personal development.
**Your Role**:
As a Customer Advisor, you'll play a pivotal role in maintaining positive relationships with valued customers in the renewable energy sector. Here's a glimpse of what you'll be doing:
- Crafting and sending customer proposals and contracts paying special attention to the little things, attention to detail is a must
- Collaborating seamlessly with surveyors, suppliers, and other stakeholders to ensure smooth operations.
- Conducting heat loss calculations promptly and accurately. Experience isn’t necessary, full training will be provided
- Adapting to various tasks as needed, from calculations to sales calls, to ensure the team's success.
**Who You Are**:
- You're a natural at building meaningful connections, both with customers and colleagues, recognising that teamwork is key.
- Your keen eye for detail ensures that nothing escapes your notice, contributing to the commitment to excellence our client provides.
- Familiarity with CRM systems, particularly HubSpot/Salesforce, is a plus but not essential.
- You thrive in a dynamic, fast-paced environment, where every day brings new challenges and opportunities for growth.
- A customer focused mindset, where time and attention is paid to each individual - this isn’t a call centre role.
- Appreciate the benefits of working
- Your organised and methodical approach to tasks ensures nothing falls through the cracks.
**The Package**:
Up to £25,000 per annum, with the potential for a bonus of up to £5,000.
22 Days holiday + Bank Holidays, with increases of 1 day each year (up to 30 days max).
Vitality healthcare coverage
Pension plan.
Throughout the year, indulge in little extras to brighten your day Think Easter Eggs, and turkeys
This is a full-time, office-based position, Monday to Friday, with a start date as soon as possible. The interview process consists of two stages.
Pay: Up to £25,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Application question(s):
- Please tell us more about what you enjoy doing in your spare time
**Experience**:
- customer service: 2 years (preferred)
- Sales administration: 1 year (preferred)
Work Location: In person