Service Advisor

6 months ago


Romsey, United Kingdom Snows Group Full time

**Location**

Romsey

**Region**

Hampshire

**Category**

Peugeot - Romsey (SPR)

(Service)

**Vacancy Type**

Permanent/Full Time

**Salary**

£26,000 - £35,000 OTE Competitive Salary (Uncapped)

**Job Summary**

**The Driving Spirit**

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a **Service Advisor** to join our fantastic **Peugeot **Dealership based at **Romsey**.

**Your day**

As a** Service Advisor** you will be the focal point for customers requiring advice, servicing, and repairs to their vehicles. You will also manage the flow of information between the workshop and the customer, always delivering excellent customer service.

Your day will include:

- Ensuring the customer receives the best possible customer service and that they are aware of all products and services available.
- Initiating documentation and maintaining customer records and follow up systems.
- Providing customers with estimates, and notifying customer’s promptly when the work is complete.
- Ensuring that all jobs passed for warranty/goodwill submissions are accurately invoiced and costed.
- Preparing and presenting accurate invoices to customer in order to obtain payment in line with company procedures.
- Monitoring progress of jobs in the workshop and advising service reception of any delays or issues.
- Providing guidance and advise on mechanical and diagnostic queries as requested by Technicians.

**Have you got what it takes?**
- Highly developed interpersonal skills and able to demonstrate experience in a customer facing role.
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and provide considered responses.
- Strong work ethic and adaptable to change.
- Attention to detail and maintains good, accurate quality of work.
- PC/ Web literate.
- Full clean driving licence.
- Retail automotive service experience preferred.

**What is in it for you?**
- Highly competitive salary and bonus scheme with use of company car.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5,10,15, 20 years anniversary. (Pro rata for part time employees).
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- BEN - Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependant - tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures.

**Hours of work**:
Mon - Fri: 08:15 - 17:30 (with 1 hour for lunch)

Saturday 08:30 - 12:30 (1 in 3 rota)


  • Service Advisor

    6 months ago


    Romsey, United Kingdom Snows Group Full time

    **Location** Romsey **Region** Hampshire **Category** Peugeot - Romsey (SPR) (Service) **Vacancy Type** Permanent/Full Time **Salary** £24,000 - £27,000 DOE **Job Summary** **The Driving Spirit** Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We...

  • Car Parts Advisor

    6 months ago


    Romsey, United Kingdom Jago Consultants Full time

    Parts Advisor in Romsey, nr Southampton (Hampshire) I am working with a dealership who are seeking to recruit a Parts Advisor. Job Role - Motor Vehicle Parts Advisor Job Location - Romsey, nr Southampton (Hampshire) Mon - Friday 08:15 to 17:30 Sat - 08:30 to 12:30 (1 in 2) Salary - £26,000 / OTE £32,000 Parts Advisor Role: - Working within a busy...

  • Parts Advisor

    6 months ago


    Romsey, United Kingdom Hampshire Garden Machinery Limited Full time

    '''Duties''' As a Parts Advisor, you will be responsible for the following duties: - Working with workshop technicians, using exploded parts diagrams - Identifying parts required for technician or customer - Ordering parts required in a timely manner - Maintaining accurate inventory records of parts and accessories - Providing excellent customer service...

  • Trainee Parts Advisor

    6 months ago


    Romsey, United Kingdom Hampshire Garden Machinery Limited Full time

    '''Duties''' As a Parts Advisor, you will be responsible for the following duties: - Working with workshop technicians, using exploded parts diagrams - Identifying parts required for technician or customer - Ordering parts required in a timely manner - Maintaining accurate inventory records of parts and accessories - Providing excellent customer service...

  • No7 Advisor

    5 months ago


    Romsey, United Kingdom No.7 Boots Full time

    Romsey, The Hundred Part-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We...

  • No7 Advisor

    5 months ago


    Romsey, United Kingdom Boots Full time

    Summary Job Reference: - 230244BR Romsey, The Hundred Permanent 20.5 hours per week **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz Earle,...

  • Customer Advisor

    6 months ago


    Romsey, United Kingdom Underdog Recruitment Full time

    Are you a **great communicator** with an **excellent eye for detail**? Are you on the lookout for a career move where **your unique talents are truly valued**? Does the idea of joining a team that **appreciates your skills** excite you? Are you passionate about making a **meaningful impact** in the world of energy? Well, read on... Our client, a team of...

  • Customer Advisor

    6 months ago


    Romsey, United Kingdom Underdog Recruitment Full time

    Are you a skilled communicator with a keen eye for detail? Are you seeking a career move where your talents are genuinely valued? Welcome to an opportunity where your passion for making a meaningful impact aligns perfectly with our clients mission in the world of renewable energy. **Why Choose This Company?** - Our clients team of highly acclaimed...


  • Romsey, United Kingdom Roke Manor Research Limited Full time

    **Health, Safety, and Environment Advisor 12M FTC** As a Health, Safety, and Environment Advisor, youll thrive in a positive work culture that prioritizes Health, Safety, and Environment (HSE) aspects and keen to contribute to our continuous improvement journey! Youre a passionate Health, Safety and Environment Advisor and you will be keen in promoting a...


  • Romsey, United Kingdom Thornton Tomasetti Full time

    Thornton Tomasetti applies engineering and scientific principles to solve the world’s challenges. An independent organization of creative thinkers and innovative doers collaborating from offices worldwide, our mission is to bring our clients' ideas to life and, in the process, lay the groundwork for a better, more resilient future. We provide support and...

  • Sales Advisor

    6 months ago


    Romsey, United Kingdom Impact Call Centre Ltd Full time

    Impact Call Centre Ltd is a fun, friendly, professional and diverse business providing call centre solutions for companies in the UK and aboard. We are located on the Romsey Industrial Estate, which is just a short walk from Romsey train station. Train journeys from **Southampton Central take from as little as 11 minutes.** **Why Choose Impact?** Learn...

  • Telesales Advisor

    6 months ago


    Romsey, United Kingdom Right Time Recruitment Limited Full time

    Job Summary: realistic Commission £45k OTE Office Based No Cold calling you will be working from a warm database Monday to Friday 09:00am - 17:00PM **Duties**: - Conduct outbound calls to generate leads and secure sales appointments - Present products or services to potential customers - Utilise telemarketing software, such as Salesforce, to manage...

  • Customer Adviser

    6 months ago


    Romsey, United Kingdom Cinergi Ltd. Full time

    Are you a natural communicator with a keen eye for detail? Is being part of a team that values and celebrates your unique qualities at the top of your list for a new role? Do you possess a passion for making a positive impact in the world of energy? **Then keep reading...** Cinergi is a close-knit team specialising in innovative domestic and commercial...

  • Customer Adviser

    5 months ago


    Romsey, United Kingdom Cinergi Ltd. Full time

    Are you a natural communicator with a keen eye for detail? Is being part of a team that values and celebrates your unique qualities at the top of your list for a new role? Do you possess a passion for making a positive impact in the world of energy? **Then keep reading...** Cinergi is a close-knit team specialising in innovative domestic and commercial...

  • Claims Executive

    2 weeks ago


    Romsey, United Kingdom Heat Recruitment Ltd Full time

    A leading Insurance Broker who has seen continued growth is recruiting for an experienced Claims Executive / Senior Claims Handler to help strength their claims service and manage their clients. You will aid clients through the claims process and ensure a high level of service is given. The brokerage has seen continued growth and development through their...

  • Claims Executive

    4 weeks ago


    Romsey, United Kingdom CV-Library Full time

    A leading Insurance Broker who has seen continued growth is recruiting for an experienced Claims Executive / Senior Claims Handler to help strength their claims service and manage their clients. You will aid clients through the claims process and ensure a high level of service is given. The brokerage has seen continued growth and development through their...

  • Assistant Director

    6 months ago


    Romsey, United Kingdom Roke Manor Research Limited Full time

    **Assistant Director Resource Planning** This is an exciting time for Resource Planning at Roke as we build on the professionalism of our people and work closely with the business to develop and implement Roke business and people strategy. The Central Operations Team partners with Business Unit Operations Teams in order to drive business performance and...

  • Careers Co-Ordinator

    2 months ago


    Romsey, United Kingdom Teaching Personnel Full time

    Careers Education, Information, Advice & Guidance (CEIAG) Co-ordinatorAre you passionate about helping young people unlock their potential and guiding them towards successful futures? Teaching Personnel is excited to be working with one of our partner schools in Romsey, Hampshire to recruit a highly motivated CEIAG Co-ordinator (Careers Advisor) who will...

  • Systems Engineer

    6 months ago


    Romsey, United Kingdom Roke Full time

    About Roke Roke imagines a more secure world. A world where technology protects, rather than exposes. A world where expert engineers, consultants and business support staff collaborate to protect what matters most to our clients. We are a friendly and flexible team with a culture of ‘time, trust and freedom’. The role may give the opportunity to...