Nhs Gp Practice Governance Assistant

4 weeks ago


Winchester, United Kingdom St Pauls Surgery Full time

St Paul’s Surgery is looking to recruit (due to retirement) a capable, enthusiastic and committed Governance Lead.

We are a very large city centre GP surgery managing a patient list of over 23,000. We offer a great working environment within our purpose built surgery and staff retention is strong. We have won many awards and have been voted within the top 10% of best performing practices nationally for 8 consecutive years.

Experience of working with the NHS would be an advantage, but is not essential. Full training will be provided.

The following are the core responsibilities of the Governance Lead. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

**Practice Meetings Secretary**

a) Minute all practice team meetings (Partners, Reception, Admin, Clinical, Complaints and Significant events) accurately and in a timely manner

b) Add all captured actions onto the organisations action tracker. Monitor and chase outstanding actions in time for the next meetings/ impactful deadlines

**Complaints and Significant Events Coordinator**

a) To receive (written or verbal), record and acknowledge all complaints and/or significant events within NHS allotted timeframes

b) Investigate and form a draft response to each complaint and/or significant event within NHS allotted timeframes

c) Chair complaint and significant event fact finding and learning meetings

d) Disseminate learning (new processes) from complaints and/or significant events to appropriate staff or external organisations as relevant

**Care Quality Commission (CQC) Internal Auditor**

a) Ensure all practice policies and procedures are reviewed within there timeframes

b) Support and prepare audit reports for items such as
- Information Governance (IG) data security audit
- Demand and capacity audit
- Prescribing audits
- Clinical audits
- HR gap analysis
- Premises checks gap analysis

**Practice Performance monitoring**
- Patient satisfaction
- Staff satisfaction
- Patient Access (demand/ capacity)
- Quality Outcomes Framework
- Impact and Investment Fund
- Local Enhanced Service (LES) reporting
- Patient list size movement
- Prescribing budgets

**Patient and external organisation liaison officer**

a) Receive communications in from commissioners and other local providers, disseminating to teams as appropriate

b) Receive and respond to patient feedback

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £13.00 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free flu jabs

Schedule:

- Day shift
- No weekends
- Overtime

Work Location: In person

Application deadline: 03/04/2023



  • Winchester, United Kingdom St Pauls Surgery Full time

    NHS GP Practice Patient Navigator (Receptionist)_ St Paul’s Surgery is a NHS GP Practice in Winchester serving 24,500 patients. We have a glowing CQC, Patient and Staff reputation. Due to expansion we are looking for a capable, enthusiastic and committed Patient Navigator (Receptionist) with excellent communication/ interpersonal skills. The role will...


  • Winchester, United Kingdom St Pauls Surgery Full time

    NHS GP Practice Patient Navigator (Receptionist)_ St Paul’s Surgery is a NHS GP Practice in Winchester serving 24,500 patients. We have a glowing CQC, Patient and Staff reputation. Due to expansion we are looking for a capable, enthusiastic and committed Patient Navigator (Receptionist) with excellent communication/ interpersonal skills. The role will...


  • Winchester, United Kingdom Winchester City Primary Care Network Full time

    This is an excellent opportunity to join a successful and progressive PCN with this role being based in Winchester. A General Practice Assistant will support the smooth running of clinics by performing clinical tasks similar to that of a HCA (Healthcare Assistant) and more routine administration on behalf of clinicians freeing up their time to focus on the...


  • Winchester, United Kingdom Winchester City Primary Care Network Full time

    This is an excellent opportunity to join a successful and progressive PCN with this role being based at St Pauls Surgery in Winchester. A General Practice Assistant will support the smooth running of clinics by performing clinical tasks and more routine administration on behalf of clinicians freeing up their time to focus on the patient. Hours - 24 hrs per...


  • Winchester, United Kingdom Winchester City Primary Care Network Full time

    This is an excellent opportunity to join a successful and progressive PCN with this role being based at St Pauls Surgery in Winchester. A General Practice Assistant will support the smooth running of clinics by performing clinical tasks and more routine administration on behalf of clinicians freeing up their time to focus on the patient. Hours - 24 hrs per...


  • Winchester, Hampshire, United Kingdom Winchester City Primary Care Network Full time

    This is an excellent opportunity to join a successful and progressive PCN with this role being based at St Pauls Surgery in Winchester.A General Practice Assistant will support the smooth running of clinics by performing clinical tasks and more routine administration on behalf of clinicians freeing up their time to focus on the patient.Hours 24 hrs per week...

  • Gp Administrator

    3 weeks ago


    Winchester, United Kingdom Twyford Surgery Full time

    **Job title** GP Administrator **Line manager** Practice Manager **Accountable to** Practice Manager **Hours per week** 28.5-37.5 **Salary** Up to £23,000 pro rata, depending on experience **Job summary** The GP Administrator will work closely with GPs and other primary care professionals, performing administrative tasks on their behalf. This...

  • General Practice Tutor

    2 months ago


    Winchester, United Kingdom Health Education England Full time

    This role, working through the Surrey Training Hub, supports the recruitment, retention and workforce transformation strategies for the qualified GP workforce as well as supporting the development of other roles in primary care. In delivering the role, the GP Tutor will work closely with other multi-professional workforce leads embedded in the Locality...

  • Gp Administrator

    1 week ago


    Winchester, Hampshire, United Kingdom Twyford Surgery Full time

    Job titleGP AdministratorLine managerPractice ManagerAccountable toPractice ManagerHours per weekSalaryUp to £23,000 pro rata, depending on experienceJob summaryThe GP Administrator will work closely with GPs and other primary care professionals, performing administrative tasks on their behalf.This role will be part of the Twyford Surgery team and will work...

  • Gp Administrator

    3 weeks ago


    Winchester, United Kingdom Winchester Rural South Primary Care Network Full time

    Arranging appointments, referrals, tests and follow up appointments of patients. Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms and others. helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or...

  • GP for Care Homes

    1 month ago


    Winchester, Hampshire, United Kingdom Wessex LMCs Ltd. Full time

    St Paul’s Surgery is an NHS GP Practice situated in the fabulous City of Winchester. We care for 24,400 registered patients, although patient numbers are expected to increase substantially over the next 5 years due to planned housing development, hence the reason for this vacancy. Ranked within the top 8% nationally re NHSE GP Patient satisfaction survey...


  • Winchester, United Kingdom Winchester Rural South Primary Care Network Full time

    Job summary Location: Twyford Surgery Hours per week: (Fulltime / Part time role available) Working Pattern: Monday- Friday Salary: Up to £24,000 pro rata depending on experience. Accountable to: Practice Manager General Practice Assistants (GPAs), support the smooth running of clinics by performing more routine administration and clinical tasks...


  • Winchester, United Kingdom Winchester Rural South Primary Care Network Full time

    Job summary Location: Twyford Surgery Hours per week: (Fulltime / Part time role available) Working Pattern: Monday- Friday Salary: Up to £24,000 pro rata depending on experience. Accountable to: Practice Manager General Practice Assistants (GPAs), support the smooth running of clinics by performing more routine administration and clinical tasks...

  • Psychology Assistant

    4 weeks ago


    Winchester, United Kingdom Practice Plus Group Full time

    **About The Role**: **Have you thought about working within prison healthcare?** Prisons are one of the most challenging, yet rewarding places for healthcare professionals to work - if you’re looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this is it! As the...

  • Therapy Assistant

    2 weeks ago


    Winchester, United Kingdom Southern Health NHS Foundation Trust Full time

    **The closing date is 25th Jun 2024** **Job summary**: Are you passionate about progressing people to their maximum potential in their own homes? Do you have the commitment and desire to make a difference to peoples lives? If so, a post in the Mid Hampshire IIC Therapy Team may be for you! Our Community team work in patients homes, linking closely with the...


  • Winchester, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

    **Band 7**: Band to be confirmed HHFT have received Quality funding for a new risk/governance post within our Neonatal teams. As the Neonatal Governance Lead the post holder will take responsibility for leading investigations in line with the Patient Safety Incident Response Framework (PSIRF), producing and monitoring Learning response action plans. There...

  • Therapy Assistant

    3 weeks ago


    Winchester, United Kingdom Southern Health NHS Foundation Trust Full time

    Job summary Are you passionate about progressing people to their maximum potential in their own homes? Do you have the commitment and desire to make a difference to peoples lives? If so, a post in the Mid Hampshire IIC Therapy Team may be for you! Our Community team work in patients homes, linking closely with the GP practices in Mid Hampshire,...


  • Winchester, United Kingdom Connaught Resourcing Full time

    111 Health Advisors are mediators, influencers, pacifiers, and life savers - no two calls are the same. As a 111 Health Advisor, you will take a variety of incoming calls from patients, providing them with an appropriate response to urgent healthcare needs within a timeframe. This could range from booking a GP appointment, advising them to attend an out...


  • Winchester, Hampshire, United Kingdom Wessex LMCs Ltd. Full time

    St Paul’s Surgery is an NHS GP Practice situated in the fabulous City of Winchester. We care for 24,400 registered patients, although patient numbers are expected to increase substantially over the next 5 years due to planned housing development, hence the reason for this vacancy. Our Practice Highlights: Ranked within the top 8% nationally re NHSE GP...


  • Winchester, United Kingdom Connaught Resourcing Full time

    111 Health Advisors are mediators, influencers, pacifiers and life savers - no two calls are the same. As a 111 Health Advisor, you will take a variety of incoming calls from patients, providing them with an appropriate response to urgent healthcare needs within a timeframe. This could range from booking a GP appointment, advising them to attend an out of...