Senior Product Specialist

3 weeks ago


Glamorgan, United Kingdom Digital Health and Care Wales Full time

Would you like to make a real difference to the lives of 3.1 million people?

This is your chance to make a real difference to the lives of millions through the development and deployment of ground-breaking health and care solutions across Wales.

We have an exciting opportunity for a Senior Product Specialist (Development) to support the Digital Services for Patients and the Public (DSPP) programme to develop and support the next generation of health and care digital services in Wales, including the NHS Wales App.

The NHS Wales app will be a user-facing solution that will connect patients and the public to Welsh health and care services and be accessible to anyone living in Wales to proactively manage their health and access to trusted information on health, care and wellbeing services.

The DSPP programme will also develop the technology for suppliers and practitioners across health and care services in Wales to deploy digital services in a joined-up, safe and secure way, opening-up NHS Wales for future innovations in health and care digital services.

Members of the public will work with our team, alongside medical and care practitioners, to co-produce this technology and ensure the needs of our community are met.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

You will be responsible for the product development function and its interaction within other functional areas of the product such as platform, operations and support. Your will:
Establish ways of working to enable an agile team to plan, forecast and deliver against a product backlog.

Manage the product backlog including requirements gathering, prioritisation and refinement processes.

Provide estimations on timeframes, quality and quantity of resources required.

Ensure that software development processes and standards are in place, and they are followed.

Establish and maintain constructive and collaborative relationships with the client, other suppliers and third-party stakeholders.

Facilitate workshops and discussions to understand and effectively capture requirements to achieve a joint understanding of needs.

Ensure stakeholders can access current and accurate data on the status of the team’s delivery.

Provide data, forecasts and progress updates to inform planning initiatives.

Act as a role model for collaborative behaviours, agile values and professionalism.

Put people first and develop others as you manage, coach and develop a small number of staff, with a focus on managing employee performance

Actively manage the performance of team members, including the stewardship of improvement plans where necessary.

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

DHCW offers opportunities for career growth and professional development. We will work with you and help you develop your career. We offer opportunities to pursue further academic qualifications, up to PhD level. Our benefits include:
Automatic membership of the NHS pension scheme

28 days paid leave plus bank holidays

Blue Light Card membership - access to NHS discounts including high street, gyms, restaurants, insurance, cars, holidays etc.

Flexible working, including options to work from home

Employee Assistance Programme - confidential information and counselling support service available 24/7

Cycle 2 Work scheme

Car lease and home electronics salary sacrifice schemes

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.


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