Customer Relations Advisor

6 months ago


Leicester, United Kingdom Celfone Trading Limited Full time

**Full Time positions available**:
Providing a service that goes way beyond the norm, you’ll make strong connections with our customers. You’ll listen. You’ll understand. You’ll match products to different needs. Your passion for the mobile world will excite our customers and put smiles on the faces of everyone who calls into us. Our call centre has a family feel to it with under 10 employees in the department.

Someone who gets on well with everyone you meet, you'll enjoy being part of a close-knit team that likes to have fun. You'll love learning all about the latest tech and showing our customers what it can really do.

**In return we offer;**
- Excellent performance related bonus
- 30 days holiday*
- An extensive employee benefits scheme
- Holiday loyalty rewards
- Cycle to work scheme
- Staff discount plan
- Fantastic induction programme
- Virgin Media Benefits
- Discounts for your favourite retailers

Your family is our family, O2 offer them fantastic discount too

If you have worked as a Sales Assistant, Sales Executive, Business Development Manager, Sales Administrator, Sales Advisor, Customer Service Assistant, Customer Service Executive, Customer Service Advisor, Customer Assistant or Customer Service Manager then this job could be for you

We are committed to progression and development, as well as upholding core values, O2 believe that diversity plays an important role in the success of their business and are committed in creating an inclusive work environment which respects, celebrates and makes the most of people’s individual differences.

**You will be employed by CELFONE TRADING LTD operating under the O2 brand as part of the O2 Franchise Network**

**Job Types**: Full-time, Permanent

**Salary**: £22,880.00 per year

**Benefits**:

- Employee discount
- Free parking
- Referral programme
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Leicester, LE19: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person


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