Customer Sales Advisor

2 days ago


Leicester, United Kingdom RedDot Full time

**Customer Sales Advisor - Work from home/Hybrid working**

Do you have strong experience in customer facing or over the phone roles? Do you have experience in working towards targets and upselling/sales? Are you looking for a new career where you can genuinely progress, while also working from the comfort of your own home? Look no further

**The Customer Sales Advisor role.**

You will be representing a leading broadband provider, making outbound calls to existing customers and people who have previously had a contract. Your main goal will be to build and maintain relationships with the aim of upselling and getting people to re sign up to their broadband services.

As a Customer Sales advisor, you will receive fully paid training and all of the product knowledge that you need. As it is a working from home role, you will also receive a company laptop and all of the equipment you need to do your job - the only thing you will need at home is a stable internet connection and a quiet space with a desk to work in.

**Please note: This will be turning into a hybrid role so you must be able to commute to Pride Park, Derby for at least 1 day per week in the future**

**Daily duties of the Customer Sales Advisor role**:

- Making outbound calls to new, existing and previous customers (warm leads)
- Representing the company in a positive light
- Building and maintaining relationships with new, existing, and past customers
- Upselling and maximising sales
- Delivering an excellent customer service
- Working towards performance-based targets

**Benefits of the Customer Sales advisor role**:

- Fully paid training
- Competitive basic salary of £19,760
- Uncapped bonus (OTE £25,000 minimum)
- Genuine progression opportunities
- Work for a global brand
- All equipment provided
- Fortnightly pay
- 29 days annual leave, increasing a day with each year of service
- Mental health wellbeing and support
- Cashback on healthcare
- FREE TV package (including Sports and Cinema)

**The successful Customer Sales Advisor will have**:

- Minimum 6 months sales or upselling experience (face to face or over the phone)
- Target driven
- Experience working towards KPI targets
- A minimum internet connection speed of 10mbps download and 4mbps upload
- A quiet space to work from where you can close the door and protect your customers’ privacy



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