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Financial Lines Claims Adjuster

3 months ago


Manchester, United Kingdom AIG Full time

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial

and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through

a diversified, multichannel distribution network.

About the role

What you need to know:
Seeking a Financial Lines Claims Adjuster, to deal with a mixed case load of financial lines claims including Professional Indemnity (PI) and Directors and Officers Liability, (D&O) EPL and management liability from notification through to resolution of claims. Role will be client facing and in addition to coverage, legal liability and quantum analysis, will include interaction with brokers, insureds, external providers and internal stakeholders.
- Able to handle and investigate all claims in accordance with company standards and procedures and demonstrate accurate and timely reserving.
- Promote compliance with best practice for all aspects of claims assessment/handling and actively promote and demonstrate principles of Treating Customers Fairly (TCF).
- Support the Claims Manager and claims team on an ongoing basis and work closely with underwriters providing feedback on claims issues, wording and market trends.
- Proactively identify and review suspect/fraudulent claims on a consistent basis in line with company' internal requirements.
- Foster good relationships with internal and external customers and drive excellent customer service.

What we’re looking for:

- A legal qualification or an experienced financial lines claims adjuster or litigator who possess a deep knowledge of commercial and civil law.
- Demonstrate experience in fostering good relationships with internal and external customers and drive excellent customer service.

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit:

- Reasonable accommodations will be determined on a case-by-case basis.
Functional Area:

CL - Claims

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd