Entry Level Claims Adjuster

5 months ago


Manchester, United Kingdom AIG Full time

**Get to know the business**

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession.

Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

We can offer you the opportunity to join a high performing team who are a Centre of Excellence for Financial Lines claims handling. The team has a strong background in developing and nurturing internal talent. Individuals can progress their careers within Claims as well other functions within AIG.

**About the role**

You will act with speed, composure, compassion and knowledge to solve problems. As a Claims Analyst at AIG, and once trained, people come to you as a “go-to” source for help and support because of your deep knowledge and expertise. You will be capable of driving continual improvement and impacting the way that things get handled. Because of your newly developed skills, you will be able to deliver powerful outcomes for our internal and external clients and/or stakeholders.
- You will learn the end to end process of Financial Lines claims handling.
- Become converse and comply with the Financial Lines Claims Guidelines
- Support the Financial Lines claims team with claims administration and providing our clients with a first class service.
- You will obtain a high level of knowledge in Financial Lines claims handling both from a technical and legal perspective.
- Build a close relationship with the underwriting team and other internal / external stakeholders.
- Working with the team you will, over time, learn the claims handling / adjusting function, with an aim to become a claims adjuster.
- You will liaise and work with AIG claims vendors and service providers
- Over time and after training, you will handle claims enquires; coverage determination (under supervision), quantum analysis and legal liability assessment, as appropriate within authority limits and providing a consistently strong standard of customer service.
- Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes.
- Carry out ad-hoc exercises as required.

**What we are looking for**:

- An individual with a desire to learn more about Financial Lines products and to provide customers with guidance and support
- Someone with a good understanding of law and legal principles
- Demonstrate strong communication skills, both written & verbal
- Ability to contribute effectively within a team environment.
- Ability to work with claims stakeholders effectively and represent the AIG Financial Lines Claims team
- Time management - ability to manage/prioritise workload and diary management.
- Someone who is adaptable, learns fast and can be decisive

**Salary**: £20,000.00-£22,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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