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Claims Adjuster

2 months ago

Manchester, United Kingdom McLarens Global Full time

About McLarens Global

Established in 1932, McLarens is a prominent independent global provider of insurance services, with strategically positioned offices and operations in 45 countries worldwide. Specializing in complex, commercial, and specialty markets, McLarens offers comprehensive loss adjusting, claims management, and risk assessment services, alongside auditing and pre-risk surveying. Our extensive global presence allows us to deliver consistent, high-quality service to clients while providing local expertise and responsive support.

Role Overview

The ideal candidate will take charge of processing and investigating insurance claims related to General Liability and property policies. This role requires collaboration with policyholders, colleagues, and various professionals to validate claims effectively. As a claims adjuster, you will manage the entire claims process from initiation to settlement, making critical decisions and identifying any potential fraudulent activities. You will also handle both own and third-party property damage claims, necessitating a solid understanding of the industry and relevant legal frameworks. Additionally, you will assist customers with any further services they may require following an incident.

Key Responsibilities
  • Manage General Liability and Property Liability claims from initiation through to settlement.
  • Possess knowledge of necessary building repairs and associated costs, including plastering, tiling, flooring, and carpentry.
  • Gather and maintain relevant information and documentation to support claims, ensuring accurate records within the system while liaising with law firms, insurers, clients, and brokers.
  • Communicate with customers, third parties, and legal representatives, providing guidance on any arising issues.
  • Collaborate with adjusters, examiners, and investigators to assess the validity of insurance claims.
  • Conduct thorough investigations to confirm the authenticity of claims.
  • Work alongside risk analysts, brokers, and underwriters to facilitate settlements.
  • Ensure fair settlements and deliver exceptional customer service.
  • Utilize our customized IT system designed to enhance your efficiency and manage your workload effectively.
  • Maintain direct communication channels for prompt response to inquiries.
Candidate Profile - Skills and Experience
  • Demonstrated experience in handling and investigating own and third-party property damage claims, managing a personal portfolio.
  • Experience collaborating with loss adjusters to assess damage.
  • In-depth knowledge of water damage, flood, and fire claims, alongside an understanding of the claims process and lifecycle.
  • Ability to liaise effectively with adjusters, examiners, and investigators.
  • Strong communication skills, both verbal and written, with an emphasis on active listening.
  • Proficient in multitasking, prioritizing, and managing time efficiently.
  • Familiarity with Microsoft Office applications, including Word, Outlook, and Excel.
  • Experience building strong working relationships with loss adjusters and other professionals.
  • Solid understanding of the legal framework surrounding insurance claims.